Operations Manager in Bury St Edmunds

Job Title: Operations Manager

Location: Bury St Edmunds, Suffolk

Type: Full-time | Permanent

Salary: £50,000 – £60,000

Compass Point Recruitment is seeking an experienced Operations Manager for our client to lead and oversee all operational activity across their manufacturing facilities. This is a senior leadership role within a growing business, responsible for all operational performance and playing a critical role in shaping and influencing the direction of the company. The successful candidate will come from a manufacturing background, taking ownership of people, processes, and performance to ensure customer satisfaction and business objectives are consistently achieved.

Key Responsibilities

• Lead, manage, and continuously improve operational goals and objectives
• Drive health & safety standards and initiatives across all operational areas
• Continuous improvement initiatives, identifying cost, waste, and efficiency improvements
• Ensure all documentation is accurate, up-to-date, and consistently followed
• Develop, motivate, and lead teams to enhance individual, team, and operational performance
• Own shipment and revenue targets, ensuring customer commitments are met
• Maintain outstanding quality standards across parts, products, and processes
• Proactively resolve manufacturing, sourcing, maintenance, and facilities issues
• Recommend and manage investment decisions for plant, equipment, and resources
• Lead and embed a culture of accountability, performance, and ownership

Experience & Qualifications

• 5+ years’ experience in a manufacturing environment, ideally with small batch / bespoke production
• 5+ years’ people leadership experience with a proven record of developing talent
• Experience implementing robust processes and procedures in manufacturing is advantageous
• A proactive change agent who drives improvement and innovation
• Excellent analytical, problem‑solving, and decision‑making skills
• Confident communicator, able to influence at all levels, including direct reporting to the Business Director

This position is ideal for someone who is confident in their communication, makes strong decisions, and can drive continuous improvement in a manufacturing business. If you are interested, please apply or send your CV to the provided contact details or call the recruitment team for further information.