At a Glance
- Tasks: Engage customers across multiple channels and provide top-notch support.
- Company: Dynamic recruitment agency in Mildenhall with a focus on customer satisfaction.
- Benefits: Competitive salary, training provided, and opportunities for growth.
- Why this job: Join a vibrant team and enhance customer experiences while developing your skills.
- Qualifications: Excellent communication skills and ability to thrive in a fast-paced environment.
- Other info: Perfect for those looking to kickstart their career in customer service.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency in Mildenhall is looking for a Customer Service Assistant to enhance customer engagement through various channels.
Responsibilities include:
- Addressing customer inquiries
- Ensuring satisfaction with accurate information about products
- Managing data effectively
The successful candidate will demonstrate excellent communication skills and the ability to multi-task in a fast-paced environment. Training is provided for candidates with varying levels of experience. Competitive salary offered.
Customer Service Specialist — Multichannel Support & Upsell in Mildenhall employer: Compass Point Recruitment Ltd
Contact Detail:
Compass Point Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist — Multichannel Support & Upsell in Mildenhall
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they engage with customers can give you a leg up. We want to see that you’re genuinely interested in enhancing customer satisfaction!
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, being able to articulate your thoughts clearly is key. We recommend doing mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your multi-tasking abilities! Think of examples from your past experiences where you successfully juggled multiple tasks. We love candidates who can thrive in a fast-paced environment, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to enhance customer engagement across various channels.
We think you need these skills to ace Customer Service Specialist — Multichannel Support & Upsell in Mildenhall
Some tips for your application 🫡
Show Off Your Communication Skills: When writing your application, make sure to highlight your communication skills. We want to see how you can engage with customers and convey information clearly, so don’t hold back on showcasing your best examples!
Tailor Your Application: Take a moment to customise your application for the Customer Service Specialist role. Mention specific experiences that relate to customer inquiries and satisfaction, as this will show us you understand what we’re looking for.
Keep It Concise and Clear: In a fast-paced environment like ours, clarity is key! Make sure your application is easy to read and straight to the point. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Compass Point Recruitment Ltd
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services offered by the company. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for a Customer Service Specialist, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively handled customer inquiries in the past.
✨Demonstrate Your Multi-Tasking Abilities
Think of scenarios where you successfully managed multiple tasks at once. Be ready to share these experiences during the interview to highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.