Presale support analyst

Presale support analyst

Nottingham Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support pre-sale events, deliver presentations, and assist sales managers in customer relationships.
  • Company: Join Compass Plus Technologies, a global leader in flexible payment platforms for Fintech and financial institutions.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and learning in the tech industry.
  • Why this job: Be part of an innovative team that shapes the future of electronic payments and banking technology.
  • Qualifications: 5+ years in electronic payments, excellent communication skills, and a passion for technology required.
  • Other info: Opportunity to participate in international exhibitions and enhance your industry knowledge.

The predicted salary is between 43200 - 72000 £ per year.

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Compass Plus Technologies provides comprehensive, integrated and flexible payment platforms (licenses as well as processing services) to payment service providers, Fintech companies and financial institutions. Our customer base includes retail banks, processing centres, national switches, alternative payment companies and personalisation centres on a global scale. This is a great opportunity for a motivated and driven pre-sales professional to join a global, innovative, technology-focussed company and to help grow the business.

The successful candidate will be responsible for the successful preparation and support of pre-sale events of the company and participating in such events in order to enable new sales of products and services along with acquiring of new Customers and Business Partners. This position reports directly to the Director and some of the duties are:

  • Deliver product and solution presentations to potential or existing Customers and Business Partners
  • Make live demonstrations of product functional capabilities and product interfaces to customers
  • Develop, preparing and maintaining all relevant presentation materials
  • Provide advice to Customers and Business Partners on payments and computerised payment applications
  • Review Customers’ business requirements, preparing commercial proposals, proposal presentations and RFP responses for existing and potential Customers
  • Provide support to sales managers when conducting sales of companyproducts and services within the market, initiating and managing requisite pre-sales activities, preparing the requisite sets of contractual documents and obtaining their approval, implementing other sales-related procedures as and when set by the company
  • Assist the sales managers with managing customer relationships, including the monitoring of Customer business development, maintenance of personal relationships with key customer managers, conducting regular meetings with customer employees holding positions of responsibility, keeping them informed of company innovations, proposing new solutions, products and services marketed by the company and/or its partners, participating in the planning of customers’ development budgets, documenting all significant facts and events related to customers
  • Based on the information with respect to market development, competitor activities and customer requirements, make suggestions for the improvement and functionality extension of the company’s product and services portfolio
  • Participate to topical regional and international exhibitions and other marketing activities of the Company
  • Write and publish pre-sale related materials on the company’s internal portal
  • Perform duties of Training Instructors and Business Analysts, as and when required
  • Continuously enrich and extend knowledge of the industry, its products, information technologies of the retail banking and electronic payments industry

Required skills and knowledge:

  • 5+ years’ experience working in the electronic payments and retail banking technology industry
  • Experience of working with a global competitor (ACI, BPC, OpenWay, TSYS etc.) or other relevant companies
  • Experience of working with card schemes (Visa, MasterCard, Discover, etc.)
  • Experience of working at a financial service provider (e.g. retail bank)
  • Excellent presentation and communication skills, both oral and written
  • Ability to work as part of a global team

Other requirements:

  • Excellent written and verbal communication skills
  • Ability to organise, prioritise and manage deadlines, in a high velocity, rapidly evolving and demanding work environment
  • Creativity and the desire for self-development
  • Willingness to learn new things
  • Ability to work with little or no supervision and be results-driven
  • Excellent analytical and problem-solving skills

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Presale support analyst employer: Compass Plus Technologies

Compass Plus Technologies is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to thrive in the fast-paced electronic payments industry. With a strong emphasis on employee growth and development, we offer comprehensive training and opportunities to engage with global clients, ensuring that our team members are well-equipped to excel in their roles. Located in a vibrant tech hub, our employees benefit from a collaborative environment that encourages creativity and the sharing of ideas, making it an ideal place for motivated professionals to build a rewarding career.
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Contact Detail:

Compass Plus Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Presale support analyst

✨Tip Number 1

Familiarise yourself with the latest trends in electronic payments and retail banking technology. Understanding the competitive landscape, especially the offerings of companies like ACI and Visa, will help you engage more effectively during interviews and discussions.

✨Tip Number 2

Practice your presentation skills by simulating product demonstrations. Since the role involves delivering presentations to potential customers, being able to showcase your ability to communicate complex information clearly will set you apart.

✨Tip Number 3

Network with professionals in the electronic payments industry. Attend relevant events or webinars to connect with others in the field, which can provide insights into the company culture and expectations at Compass Plus Technologies.

✨Tip Number 4

Stay updated on the latest innovations in payment solutions. Being knowledgeable about new technologies and trends will not only enhance your conversations with potential employers but also demonstrate your commitment to continuous learning.

We think you need these skills to ace Presale support analyst

Presentation Skills
Communication Skills
Customer Relationship Management
Proposal Development
RFP Response Preparation
Market Analysis
Knowledge of Electronic Payments
Understanding of Retail Banking Technology
Experience with Card Schemes (Visa, MasterCard, etc.)
Team Collaboration
Time Management
Analytical Skills
Problem-Solving Skills
Creativity
Self-Motivation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the electronic payments and retail banking technology industry. Emphasise any roles where you've delivered presentations or supported pre-sales activities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the job description, such as your ability to manage customer relationships and prepare commercial proposals.

Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application materials are well-written and free of errors. Use clear and concise language to demonstrate your ability to convey complex information effectively.

Highlight Relevant Achievements: Include specific examples of past achievements related to pre-sales support or customer engagement. Quantify your successes where possible, such as the number of successful presentations delivered or new customers acquired.

How to prepare for a job interview at Compass Plus Technologies

✨Know Your Products Inside Out

Make sure you have a deep understanding of the company's products and services. Be prepared to discuss their functionalities, benefits, and how they compare to competitors. This will help you confidently answer questions and demonstrate your expertise during the interview.

✨Showcase Your Presentation Skills

Since the role involves delivering presentations, practice your presentation skills beforehand. Prepare a mock presentation on one of the company’s products and be ready to present it during the interview. This will showcase your ability to communicate effectively and engage an audience.

✨Understand Customer Needs

Familiarise yourself with common challenges faced by customers in the electronic payments and retail banking sectors. Be ready to discuss how you would address these challenges and provide tailored solutions. This shows that you can think critically about customer requirements.

✨Demonstrate Team Collaboration

Highlight your experience working in global teams and how you’ve successfully collaborated with others in previous roles. Share specific examples of how you contributed to team success, as this role requires strong teamwork skills to support sales managers and maintain customer relationships.

Presale support analyst
Compass Plus Technologies
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