Office & Facilities Manager in England

Compass Lexecon is a world‑leading economic consultancy advising on competition policy, regulation, public policy, intellectual property, and damages across all industries. With more than 700 professionals—including 170+ Ph.D. economists—spanning 25 offices worldwide, we provide global perspectives and rigorous economic analysis. Our economists have represented clients in over 120 jurisdictions and in front of regulatory agencies and courts worldwide. We are committed to being an equal opportunities employer and welcome applications from all suitably qualified persons regardless of protected characteristics. We believe that diverse teams where everyone’s views are respected help us deliver work of the highest quality and integrity.

About the Role

This is a fantastic opportunity for an experienced individual with excellent all‑round skills to step into a management position. The Office & Facilities Manager will oversee the full spectrum of general office operations and administrative functions from our London office, working closely with the wider EMEA operations and administration teams and with the parent company FTI Consulting.

Key Responsibilities

• Office Management

• Line‑manage the London administrative team, ensuring adequate coverage, providing feedback, and creating development opportunities.
• Act as the main escalation point for all office operations and maintenance queries.
• Maintain vendor relationships, negotiate contract renewals, manage invoice payments, and liaise with finance.
• Manage office expenses within budget constraints.
• Coordinate office moves, renovations, space utilisation, and employee reallocations.
• Support the Regional Operations Manager on ad‑hoc projects.
• Liaise with Marketing, IT, Finance and People teams, organizing support when needed.
• Provide new joiners with relevant office information, including fire safety.
• Share best practice across EMEA with other Office Managers.

• Oversee building maintenance and support services (cleaning, catering, security); ensure electrical equipment is tested regularly.
• Assist in maintaining ISO14001 compliance and conduct internal audits.
• Maintain the security pass system, ensuring new staff understand policies; assign and deactivate passes and keep accurate records.
• Report issues to external vendors and manage resolution.
• Manage contracts for out‑of‑hours taxi and dinner services.
• Ensure office supplies including stationery and kitchen equipment are available.
• Carry out daily checklist surveys of areas, kitchens and toilets.
• Allocate and maintain lockers for joiners and leavers.
• Provide regular status updates to the Regional Operations Manager and London Office Heads.
• Oversee office compliance with fire and health and safety procedures and relevant regulations; liaise with FTI colleagues and vendors.
• Provide occasional EA support on an ad‑hoc basis.

Qualifications and Experience

• 5+ years of relevant administrative or facilities experience within a professional services environment.
• Demonstrated experience supporting multiple business leaders in a matrixed environment.
• Experience supervising colleagues and acting as a point of escalation for queries.

Key Skills and Competencies

• Ability to work autonomously, prioritise tasks, and exercise good judgement under tight deadlines.
• Team player who can provide direction and also work independently.
• Strong interpersonal and communication skills, both written and oral; able to collaborate with a broad range of internal stakeholders.
• High integrity and discretion with confidential information.
• Highly organised with exceptional attention to detail.
• Additional language skills desirable but not essential.

Seniority level: Associate

Employment type: Full‑time

Job function: Administrative

Industries: Business Consulting and Services