At a Glance
- Tasks: Coordinate international relocations, providing exceptional customer service and managing all aspects of the process.
- Company: Join Cartus, a global leader in corporate relocation with a focus on diversity and inclusion.
- Benefits: Enjoy remote work, extensive training, 23 days holiday, and a supportive work environment.
- Other info: Work from home with opportunities for career growth and personal development.
- Why this job: Make a real impact by helping people navigate their relocation journeys while developing your skills.
- Qualifications: Strong customer service and project management skills; experience in global mobility is a plus.
The predicted salary is between 30000 - 40000 € per year.
About Cartus: Cartus is a global trusted industry leader, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences. We do it through an unwavering focus on listening and delivering services, solutions, and expertise that respond to their needs and the needs of their companies around the world.
Our Winning Behaviours: Obsess About Growth. Always Find A Better Way. Relentlessly Focus On Talent. Achieve Exceptional Results. These are the winning behaviours that represent what we believe in and support how we go about our business each day. Our commitment to our people and all our winning behaviours are made possible through the passion and energy of our diverse team members.
About the role: Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities. A role where no two days are the same, and each day will supply new challenges to face head on whilst you provide exceptional customer service. In this role, you will be working from home, supplied with virtual onboarding and training. With occasional travel to our Swindon Hub, you do have to be located within the UK for this role. You will serve as the prime navigator and owner of the relocation process for the assignees from start to finish. Working within a busy environment with multiple customers to co-ordinate every aspect of the relocation process.
Responsibilities:
- Act as the single point of contact and coordination for all phases of the international relocation process making sure this is handled with integrity, professionalism, and understanding on an international scale.
- Coordinate and manage the delivery of all relocation services based on individual client policies.
- Build long term relationships with all customers and ensure an excellent customer service is provided and in a timely manner.
- Manage and maintain all internal and external relationships.
- Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products.
- Demonstrate the ability to think creatively and work independently.
About you: Previous experience in global mobility is desired but not essential. Our market leading training can upskill you in every aspect of relocation. This role operates at a professional level, and as such requires the holder to be able to think laterally and be highly flexible. You will bring a minimum of 2-3 years’ experience in a role which requires strong customer service/coordination/project management skills with the ability to manage a high volume of work and a busy mailbox within a fast paced environment. You must have excellent organisation and multi-tasking skills and be able to work both on personal initiative and in a team environment. You will have a high level of accuracy and be process orientated. As this role is completely working from home you will need to be able to work independently and use your own initiative. The ideal candidate will have experienced travelling and living abroad, great customer service skills or have a strong project coordination background.
Why Join Us: As a Cartus employee you will be part of a global company who focuses on Diversity, inclusion and equality. We foster a supportive, fun and open environment. Cartus supports their employees in different ways, from career and professional development to physical and mental wellbeing. As a Cartus employee you will have access to the below and more:
- Extensive new hire training
- Full IT equipment provided
- Reward & Recognition Programmes
- 23 days holiday plus bank holidays
- Additional days off for your birthday and for Christmas Eve
- Private Medical Scheme
- Long Term Sickness insurance
- Pension Scheme
- Life Insurance
- Employee discount platforms
- Wellbeing initiatives
- Employee Resource Groups
How to apply: Do you feel like you would be a good fit for this role? If so, then be sure to click apply.
Consultant International Relocation in England employer: Compass International Holdings
Cartus is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive remote working environment in the UK. With a strong focus on diversity and inclusion, employees benefit from extensive training, generous holiday allowances, and various wellbeing initiatives, making it an ideal place for those seeking meaningful career development in the international relocation sector.
Contact Detail:
Compass International Holdings Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Consultant International Relocation in England
✨Tip Number 1
Get to know the company inside out! Research Cartus and their values, especially their winning behaviours. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Cartus. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and project management. Think of examples from your past experiences that demonstrate your skills and how you align with Cartus's focus on exceptional results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Cartus family and ready to take on the challenges of the role.
We think you need these skills to ace Consultant International Relocation in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the International Relocation Co-ordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Flexibility:In your application, emphasise your ability to think creatively and adapt to changing situations. This role requires a high level of flexibility, so share examples of how you've successfully navigated challenges in previous roles. We love seeing candidates who can think on their feet!
Highlight Your Organisational Skills:Since this position involves managing multiple customers and tasks, it's crucial to demonstrate your organisational prowess. Use specific examples to show how you've effectively managed your workload in fast-paced environments. We appreciate candidates who can juggle it all with ease!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Compass International Holdings
✨Know Your Stuff
Before the interview, make sure you understand Cartus and its role in international relocation. Familiarise yourself with their services and winning behaviours. This will help you demonstrate your enthusiasm and alignment with their values.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Highlight your ability to think creatively and work independently.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations in a fast-paced environment. Think of scenarios related to project management and coordination, and be ready to explain your thought process and decision-making.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
