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- Tasks: Plan and coordinate exciting events, ensuring everything runs smoothly and exceeds client expectations.
- Company: Join a vibrant hotel team dedicated to delivering exceptional guest experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth in the hospitality industry.
- Other info: Dynamic work environment with opportunities to learn and grow in the hospitality sector.
- Why this job: Be at the heart of memorable events and make lasting connections with clients and teams.
- Qualifications: Experience in event coordination is a plus, but passion and organisation are key!
The predicted salary is between 25000 - 35000 £ per year.
The Meetings & Events (M&E) Coordinator plays a crucial role in ensuring the seamless planning, coordination, and execution of all events hosted at the hotel. Acting as a liaison between clients, internal teams, and external vendors, the M&E Coordinator ensures high-quality service delivery that exceeds client expectations. This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple events simultaneously while maintaining excellent customer service.
Key Responsibilities
- Event Planning and Coordination: Collaborate with clients to understand their requirements, budgets, and preferences for meetings, conferences, weddings, and other events. Prepare event proposals, contracts, and schedules, ensuring all details are clearly communicated and agreed upon. Coordinate all aspects of the event, including room setup, AV equipment, F&B services, and staffing. Monitor the execution of events to ensure they align with the agreed plan.
- Client Relations: Act as the main point of contact for clients before, during, and after events. Address client concerns and resolve any issues promptly to ensure a positive guest experience. Conduct follow-up communication to gather feedback and foster long-term client relationships.
- Team Collaboration: Work closely with the sales, F&B, operations, and housekeeping teams to ensure smooth delivery of events. Communicate event details effectively through Banquet Event Orders (BEOs) and regular briefing sessions. Support the M&E Manager in maintaining a calendar of events and ensuring staff availability.
- Administrative Duties: Maintain accurate event records, including contracts, invoices, and client communications. Update event management software with relevant details and track progress for each booking. Assist in preparing monthly reports on event performance, revenue, and client satisfaction.
- Upselling and Revenue Generation: Identify opportunities to upsell services, such as upgraded catering packages, AV solutions, or décor enhancements. Support the sales team in securing repeat and referral business.
Key Skills and Qualifications
- Bachelor’s degree in hospitality management, Event Planning, or a related field (preferred, but not essential).
- Previous experience in events coordination, banqueting, or a similar role within the hospitality industry.
- Familiarity with event management software and hotel reservation systems is a plus.
- Excellent organizational and multitasking skills.
- Strong verbal and written communication skills.
- Ability to remain calm under pressure and solve problems quickly.
- Customer-focused mindset with a high level of professionalism.
Flexibility: Willingness to work evenings, weekends, and holidays as needed to accommodate event schedules.
NOTE: Applicants must have the valid right to work in the UK to be considered for the role.
Meetings & Events Coordinator in Scarborough employer: Compass Hospitality UK Ltd
Contact Detail:
Compass Hospitality UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Coordinator in Scarborough
✨Tip Number 1
Network like a pro! Attend industry events, join local hospitality groups, and connect with fellow event coordinators. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Reach out to companies directly, even if they’re not advertising a position. A friendly email expressing your interest can open doors and lead to opportunities.
✨Tip Number 4
Apply through our website! We love seeing applications come in directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm for the role.
We think you need these skills to ace Meetings & Events Coordinator in Scarborough
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Meetings & Events Coordinator, your organisational skills are key! Make sure to highlight any relevant experience in planning and coordinating events. Use specific examples to demonstrate how you’ve managed multiple tasks and kept everything running smoothly.
Tailor Your Application: We want to see that you understand the role and what it entails. Tailor your application to reflect the job description, mentioning your familiarity with event management software and your customer-focused mindset. This shows us you’re serious about the position!
Communicate Clearly: Strong communication is vital in this role. Ensure your written application is clear and concise. Avoid jargon and keep your language professional yet approachable. This will give us a taste of how you’ll communicate with clients and team members.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for.
How to prepare for a job interview at Compass Hospitality UK Ltd
✨Know Your Events Inside Out
Before the interview, brush up on your knowledge of event planning and coordination. Familiarise yourself with different types of events, from weddings to corporate meetings, and be ready to discuss how you would handle various scenarios. This shows your passion for the role and your understanding of what it entails.
✨Showcase Your Organisational Skills
Prepare examples that highlight your exceptional organisational skills. Think of times when you successfully managed multiple events or projects simultaneously. Be specific about the tools or methods you used to stay organised, as this will demonstrate your ability to handle the demands of the job.
✨Client Relations Matter
Since the role involves acting as a liaison between clients and teams, be prepared to discuss your approach to client relations. Share experiences where you resolved issues or exceeded client expectations. This will illustrate your customer-focused mindset and professionalism, which are key for this position.
✨Be Ready to Discuss Upselling
Think about how you can contribute to revenue generation through upselling services. Prepare to discuss strategies you've used in the past to identify opportunities for upselling, whether it's catering packages or AV solutions. This shows that you're not just focused on execution but also on enhancing the overall client experience.