At a Glance
- Tasks: Manage administrative duties and support staff in a dynamic office environment.
- Company: Join Chartwells, a leader in the food service industry with a focus on people.
- Benefits: Earn £13.03 per hour, enjoy competitive pay, and access great perks.
- Other info: Work full-time, 40 hours a week, in a diverse and inclusive workplace.
- Why this job: Grow your career with opportunities for learning and development in a supportive culture.
- Qualifications: Strong communication skills, attention to detail, and a passion for customer service.
The predicted salary is between 27100 - 27100 £ per year.
Salary: £13.03 per hour
Shift hours: Full Time
We are recruiting an experienced Administrator who is friendly, adaptable and can confidently manage general administrative duties for Chartwells on a full time basis, contracted to 40 hours per week. You will be responsible for ensuring our offices run smoothly and efficiently and will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Please note: This role is contracted to 48 weeks per year.
Here’s what you need to know before applying:
Your key responsibilities will include:
- Answering telephones in a polite and professional manner
- Attending meetings and note taking
- Keeping the office tidy and presentable always
- Ordering stationery and supplies when needed
- Supporting staff by undertaking ad-hoc projects when needed
- Producing reports and presentations
- Answering email queries, usually through a central inbox
Our ideal Administrator will:
- Be passionate about exceptional customer service
- Have excellent communication and organisational skills
- Demonstrate brilliant time keeping and reliability
- Have attention for detail
- Be a committed and honest individual who always works to very high standards
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Administrator - Full Time - Winchester employer: Compass Group
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees in Winchester. With a commitment to celebrating individuality and fostering a diverse work culture, we offer competitive pay, comprehensive benefits, and ample opportunities for professional development. Join us to be part of a supportive team that values your contributions and empowers you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Full Time - Winchester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Compass Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Compass Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator - Full Time - Winchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Compass Group:Your cover letter is your chance to shine! Tell us why you want to work at Compass Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Compass Group!
How to prepare for a job interview at Compass Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
