At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Part-time hours with opportunities for career progression and a supportive work environment.
- Other info: Dynamic role in a fast-paced environment with a focus on safety and teamwork.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.
The predicted salary is between 12 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50.2 weeks per year.
Could you bring your spark to Defence? Here's what you need to know before applying:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Whitefield employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Whitefield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer service and demonstrate your can-do attitude when it comes to working under pressure.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Share stories that highlight your teamwork skills and how you've gone above and beyond in previous roles. Remember, they want someone who fits into their friendly team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Defence team. Don’t forget to follow up after your application – a little nudge can go a long way!
We think you need these skills to ace Customer Service Assistant in Whitefield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you genuinely care about delivering an exceptional experience!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing how you've thrived under pressure and contributed to a team before!
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can bring your spark to our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Compass Group
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both customer service and food during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight moments when you supported your colleagues or contributed to a group goal, showing that you can thrive in a busy environment.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific situations where you managed multiple tasks effectively. Practising responses to common situational questions can help you feel more confident and ready to impress.
✨Know Your Hygiene and Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being able to discuss these topics will show that you take the role seriously and are committed to maintaining a safe environment for both customers and colleagues.