At a Glance
- Tasks: Prepare delicious food, create attractive displays, and provide excellent customer service.
- Company: Join Compass Group UK&I, a leader in Defence and catering services.
- Benefits: Part-time hours, career progression, and a supportive work environment.
- Other info: Embrace diversity and grow in a company that values individuality.
- Why this job: Make a difference with your passion for customer service in a dynamic setting.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
The predicted salary is between 12 - 14 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant Fm to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 25 hours per week. As a Customer Services Assistant Fm, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 49.2 weeks per year.
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant Fm in Wattisham employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Fm in Wattisham
✨Tip Number 1
Get to know the company! Research Defence and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Defence team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Service Assistant Fm in Wattisham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about the role and can bring that spark to Defence.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in catering or customer service, even if they’re not directly related, to show us you’ve got what it takes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Compass Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Services Assistant Fm. Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your passion for providing top-notch service, which is crucial for this position.
✨Emphasise Teamwork and Reliability
As a Customer Services Assistant, being a team player is key. Be ready to discuss how you’ve collaborated with others in previous roles. Highlight your timekeeping and reliability, as these traits are essential in a fast-paced environment like Defence.
✨Bring Your Enthusiasm
Let your personality shine during the interview! Show your enthusiasm for the role and the company. A positive attitude can make a huge difference, so express your eagerness to contribute to the team and help create a welcoming atmosphere for customers.