Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage logistics services across multiple sites for a vital healthcare trust.
- Company: West Hertfordshire Teaching Hospitals NHS Trust, dedicated to patient care and community service.
- Benefits: Full-time role with competitive pay, career development, and a supportive work environment.
- Why this job: Make a real difference in healthcare logistics while developing your leadership skills.
- Qualifications: Experience in operational management and strong leadership abilities required.
- Other info: Join a dynamic team focused on continuous improvement and high-quality service delivery.
The predicted salary is between 36000 - 60000 £ per year.
Location: West Hertfordshire Teaching Hospitals NHS Trust
Contract: Full Time | 5/7 rota (weekend senior lead)
The Role
We are seeking an experienced Operations Manager – Logistics to lead and manage multi-site logistics services, including Portering, Waste, Grounds, Gardens, and Litter Picking. You will ensure safe, compliant, and efficient operations while driving service performance, staff development, and customer satisfaction.
On a 5/7 rota, you will act as the senior operational lead on weekends, maintaining service continuity and supporting collaboration across all service lines.
Key Responsibilities
- Lead and oversee Portering, Waste, Grounds, Garden Maintenance, and Litter Picking services.
- Ensure safe, timely, and compliant patient movement, specimen transport, waste management, and grounds upkeep.
- Maintain high-quality service standards, workflow efficiency, and resource deployment.
- Collaborate with clinical teams to plan for high-demand periods and operational pressures.
- Lead, develop, and engage teams while ensuring HR compliance and workforce planning.
- Monitor KPIs, SLAs, audits, and compliance with statutory, regulatory, and contractual requirements.
- Manage budgets, labour, equipment, stock, and procurement for cost-effective operations.
- Act as the primary point of contact for stakeholders and contribute to performance reporting and service improvements.
About You
- NVQ Level 3 (or equivalent) with experience in a similar operational management role.
- Experience managing multi-site logistics, portering, or facilities services.
- Strong commercial awareness, contract knowledge, and KPI management experience.
- Excellent leadership, communication, and stakeholder management skills.
- Results-driven, adaptable, and committed to continuous improvement.
- Enhanced DBS clearance (or ability to obtain).
Operations Manager - Logistics in Watford employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Logistics in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those connected to the NHS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the specific challenges faced by logistics in healthcare. We want you to show that you understand the role and can hit the ground running!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Showcase your leadership skills! Be ready to discuss how you've developed teams and improved service performance in past roles. We want to see your results-driven mindset in action!
We think you need these skills to ace Operations Manager - Logistics in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in logistics management and any relevant achievements that showcase your ability to lead multi-site operations.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Operations Manager role. Share specific examples of how you've successfully managed logistics services and improved operational efficiency in the past.
Showcase Your Leadership Skills: Since this role involves leading teams, make sure to emphasise your leadership experience. Talk about how you've developed and engaged teams in previous positions, and how you plan to do the same with us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Compass Group
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics services, especially in areas like portering and waste management. Familiarise yourself with the specific challenges faced in multi-site operations, as this will show your potential employer that you understand the role and its demands.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve improved service performance or engaged staff effectively. This is crucial for an Operations Manager role, so be ready to discuss your leadership style and how it aligns with their values.
✨Be Ready to Discuss KPIs and Budgets
Since the role involves managing budgets and monitoring KPIs, come prepared with specific examples of how you've handled these in previous positions. Highlight any successes in improving efficiency or reducing costs, as this will demonstrate your commercial awareness and results-driven mindset.
✨Engage with Stakeholders
Think about how you’ve collaborated with different teams or stakeholders in the past. Be ready to discuss your approach to stakeholder management and how you ensure effective communication across various service lines. This will show that you can maintain service continuity and support collaboration, which is key for this role.
