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- Tasks: Support healthcare operations by maintaining facilities and assisting the team with various tasks.
- Company: Join Compass Group UK&I, a leader in healthcare services with a focus on people.
- Benefits: Flexible part-time hours, career progression, and a supportive work environment.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Experience in a similar role, strong communication skills, and adaptability.
- Other info: Embrace diversity and be part of a team that values individuality and growth.
The predicted salary is between 13 - 16 £ per hour.
We're currently recruiting a dedicated Helpdesk Operator to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 13 hours per week. As a Helpdesk Operator you will use your skills to maintain a high standard of facility management with the wider facilities team. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Healthcare? Here's what you need to know before applying:
- Undertaking minor repairs and maintenance tasks
- Responsible for ensuring the exterior of the site is in a clean, tidy and reasonable state of repair, inclusive of general external maintenance tasks.
- Assisting the facilities team with the control of contractor's process, inclusive of ensuring contractors are signed in correctly, and signed out, and that everyone is adhering to site policies and rules
- Responsible for opening and/or closing the building where required
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Health & Safety regulations
Our ideal Helpdesk Operator will:
- Have previous experience within a similar role
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Helpdesk Operator in Watford employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Operator in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working at Compass Group UK&I. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to facility management and customer service. We want you to shine, so think about how your past experiences align with the Helpdesk Operator role.
✨Tip Number 3
Show off your adaptability! Be ready to discuss times when you've successfully handled changing priorities or worked under pressure. This will demonstrate that you're the perfect fit for the dynamic environment at Healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Helpdesk Operator in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience relevant to the Helpdesk Operator role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your previous roles and responsibilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can bring your spark to Healthcare. We love seeing personality, so let us know why you're the perfect fit!
Showcase Your Communication Skills: As a Helpdesk Operator, communication is key. In your application, highlight examples of how you've effectively communicated in past roles. We want to know how you build relationships and handle challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Compass Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Helpdesk Operator. Familiarise yourself with tasks like minor repairs, maintenance, and contractor management. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Helpdesk Operator, you'll need to communicate effectively with both the facilities team and contractors. Prepare examples of how you've built relationships in previous roles or handled challenging situations. This will highlight your ability to connect with others and maintain a positive brand image.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Think of times when you've had to adapt quickly in a work environment. Share these experiences during the interview to show that you can handle pressure and remain reliable, even when things get hectic.
✨Emphasise Your Initiative
Employers love candidates who take initiative. Be ready to discuss instances where you've made decisions that benefited customers or improved processes. This will illustrate your proactive approach and eagerness to contribute positively to the team.
