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- Tasks: Join our Patient Dining team as a Ward Hostess/Host, providing meals and support to patients.
- Company: Medirest, part of Compass Group UK&I, delivers top-notch catering services in healthcare settings.
- Benefits: Earn £12.36 per hour with flexible part-time shifts and a supportive work environment.
- Other info: This role requires a Disclosure & Barring Service check, covered by the employer.
- Why this job: Make a real difference in patients' lives while working in a caring and dynamic atmosphere.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
Salary: £12.36 per hourShift hours: Part Time
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.
As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient\’s nutrition and hydration needs, you can make a real difference!
Here\’s an idea of what your shift pattern will be:
- Mon: Evenings
- Tues: Evenings
- Weds: Evenings
- Thurs: Evenings
- Fri: Evenings
- Sat:
- Sun:
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients\’ needs are met in a timely manner.
- Offer a great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Awareness of food & hygiene standards
- Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- It doesn\’t matter if you\’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/1308/72387001/52750052/R/BU #Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: com/1308/72387001/52750052/R/BULocation: Barnet
Ward Hostess/Host - Part Time - Barnet employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host - Part Time - Barnet
✨Tip Number 1
Familiarise yourself with the specific dietary needs and preferences of patients. Understanding common dietary restrictions and how to communicate these effectively will show your commitment to patient care during the interview.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your passion for providing excellent service, which is crucial for a Ward Hostess/Host.
✨Tip Number 3
Research Medirest and their values, especially their commitment to patient care and teamwork. Being able to articulate how your personal values align with theirs can make a strong impression during your discussions.
✨Tip Number 4
Prepare to discuss how you handle stressful situations, particularly in a healthcare environment. Sharing specific examples of your ability to remain calm and effective under pressure will demonstrate your suitability for the role.
We think you need these skills to ace Ward Hostess/Host - Part Time - Barnet
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Ward Hostess/Host. Highlight your passion for customer service and patient care in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly related to the role. Emphasise any customer service roles or experiences that showcase your ability to work under pressure and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention specific qualities that make you a good fit, such as your awareness of food hygiene standards and your willingness to learn.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a healthcare environment.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help someone, especially in a healthcare or hospitality setting.
✨Demonstrate Your Communication Skills
As a Ward Hostess/Host, effective communication is key. Prepare to discuss how you would interact with patients, visitors, and healthcare staff. Think of scenarios where clear communication made a difference in your previous roles.
✨Highlight Your Teamwork Abilities
This role requires working closely with others, so be ready to talk about your experience in team settings. Share specific instances where you collaborated successfully with colleagues to achieve a common goal.
✨Prepare for Questions on Food Hygiene Standards
Since awareness of food and hygiene standards is crucial, brush up on basic food safety practices. Be prepared to answer questions about how you would ensure cleanliness and safety in the kitchen and dining areas.