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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Flexible part-time hours, team spirit, and opportunities for growth.
- Other info: Join a proud team that values initiative and teamwork.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
We are looking for Waiting Staff who will be the face of our business, delivering exceptional customer service for Defence on a part-time basis, contracted to 27.5 hours per week. You will join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here’s an idea of what your shift patterns will be: Variable shifts.
Could you bring your spark to Defence? Here’s what you need to know before applying:
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Waiting Staff will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250 UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Waiting Staff employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK&I. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their pride.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make every guest feel special. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that outstanding service they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed, and you’ll have access to all the latest job openings. Plus, it’s super easy to navigate!
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and how you can bring that spark to our team.
Tailor Your Application: Make sure to tailor your application to the Waiting Staff role. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and your excellent communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu. Being able to discuss dishes and make recommendations shows that you're genuinely interested in the role and can provide a personalised experience for guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about times when you went above and beyond to ensure a guest's satisfaction, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be ready to talk about how you work well with others. Share stories that highlight your communication skills and ability to collaborate effectively under pressure.
✨Emphasise Your Passion
Let your enthusiasm shine through during the interview. Talk about why you love working in hospitality and how you take pride in delivering excellent service. This passion can set you apart from other candidates.