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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Full-time hours, competitive pay, and opportunities for career growth.
- Why this job: Be the face of our brand and make a real difference in customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
- Other info: Diverse and inclusive workplace where your unique talents are celebrated.
The predicted salary is between 24000 - 36000 £ per year.
We\’re looking for Waiting Staff who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 35 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Waiting Staff will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2701/78322001/52622557/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Waiting Staff employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group UK&I. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their pride.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can make every guest feel special. Role-play common scenarios with friends or family to boost your confidence and ensure you can deliver that exceptional service they’re looking for.
✨Tip Number 3
Show off your personality! When you apply through our website, let your unique spark shine through. Whether it’s a fun anecdote about a previous job or your passion for food, make sure they see the real you – someone who’s ready to bring joy to their guests.
✨Tip Number 4
Be prepared for the pressure! Working in waiting staff can get hectic, so think about how you handle stress. Share examples during your interview of how you've thrived in busy situations before, showing that you can keep your cool while delivering top-notch service.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Waiting Staff role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring your unique spark to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special offerings. This will not only show your enthusiasm for the role but also help you answer questions about recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of situations where you went above and beyond to ensure a guest's satisfaction, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since being an excellent team player is crucial, be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where teamwork led to a successful outcome, highlighting your communication skills.
✨Emphasise Your Ability to Handle Pressure
Working in a busy environment can be challenging, so prepare to talk about how you manage stress and maintain high standards during peak times. Share strategies you use to stay calm and focused while delivering great service.
