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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a delightful experience for guests.
- Company: Join Compass Group UK&I, supporting military and government services with pride.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth.
- Why this job: Be the face of our brand and make a real impact in customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
- Other info: Diversity is celebrated here; we value every individual's unique talents.
We\’re looking for Waiter/Waitress who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 36 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Shift Pattern
5 out of 7 days.
Key Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Candidate
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
About Compass Group UK&I, ESS
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference
com/0912/78304006/52780389/BU #Defence
EEO Statement
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Waiter/Waitress employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and any special dishes or drinks offered. This knowledge will not only help you make recommendations but also show your enthusiasm for the role during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you feel more comfortable and confident when interacting with guests.
✨Tip Number 3
Research Compass Group UK&I and their values, especially regarding their commitment to diversity and inclusion. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Defence to gain insights into the work culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Waiter/Waitress. Familiarise yourself with the key tasks mentioned in the job description, such as delivering exceptional customer service and complying with hygiene standards.
Tailor Your CV: Highlight relevant experience in your CV that showcases your customer service skills and ability to work under pressure. Include any previous roles in hospitality or food service, and emphasise your communication skills and teamwork.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for delivering outstanding service. Mention specific examples from your past experiences that demonstrate your ability to greet customers warmly and provide a seamless dining experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to creating a delightful experience.
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being knowledgeable about the dishes and able to make recommendations will show that you are serious about the role and ready to provide a seamless experience for guests.
✨Demonstrate Teamwork Skills
Prepare to discuss your experiences working in a team. Highlight instances where you collaborated effectively with colleagues to achieve a common goal, as teamwork is essential in a busy restaurant environment.
✨Stay Calm Under Pressure
Be ready to talk about how you handle stressful situations. Provide examples of times when you successfully managed high-pressure scenarios, as this will reassure the interviewer that you can maintain composure during busy shifts.
