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- Tasks: Lead daily operations and create exceptional coffee experiences for customers and staff.
- Company: Join Costa Coffee, a major brand in the healthcare sector.
- Benefits: Enjoy a contributory pension, discounts, wellness classes, and career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in a welcoming environment.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a highly motivated, reliable and dedicated Manager to join our team. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
As a Costa Manager, your main responsibilities will be:
- Oversee daily operations and ensure seamless execution of business goals.
- Ensure waste is kept to a minimum during beverage production.
- Delegate where necessary and ensure the team are pro‑active at all times.
- Completion of weekly bookwork and any other duties that are deemed necessary.
- Act as the main point of contact and decision‑maker.
- Be pro‑active at all times and use initiative, diplomacy and discretion to solve any problems that may arise.
Our ideal Costa Manager will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safety‑first mindset.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un‑wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
About Us: Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa Coffee Manager in Sutton in Ashfield employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Manager in Sutton in Ashfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for the team.
✨Tip Number 2
Practice your people skills! As a manager, you'll need to lead a team and interact with customers. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. This will demonstrate your initiative and ability to handle pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Costa Coffee family. Don’t miss out!
We think you need these skills to ace Costa Coffee Manager in Sutton in Ashfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for coffee and customer service shine through. We want to see that you genuinely care about creating exceptional experiences for our customers!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with the role of a Costa Manager, so don’t hold back!
Be Proactive: In your application, demonstrate your proactive nature. Share examples of how you've taken initiative in previous roles, as this is key to thriving in our fast-paced environment at Costa.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Compass Group
✨Know Your Coffee
As a Costa Coffee Manager, it's crucial to have a solid understanding of coffee and beverage production. Brush up on your knowledge about different coffee types, brewing methods, and the importance of minimising waste during production. This will not only impress your interviewers but also show your passion for delivering exceptional coffee experiences.
✨Showcase Your Leadership Skills
During the interview, be ready to discuss your leadership style and how you motivate your team. Share specific examples of how you've successfully delegated tasks and resolved conflicts in the past. Highlighting your ability to lead with enthusiasm and create a welcoming environment will resonate well with the hiring team.
✨Demonstrate Problem-Solving Abilities
The role requires someone who can act as a decision-maker and solve problems proactively. Prepare for situational questions where you might need to demonstrate your initiative and discretion. Think of scenarios where you've tackled challenges head-on and how you ensured smooth operations despite obstacles.
✨Emphasise Customer Service Passion
Since delivering outstanding service is key, make sure to convey your passion for customer satisfaction. Share stories that illustrate how you've gone above and beyond for customers in previous roles. This will show that you not only understand the importance of great service but are also committed to creating memorable experiences for every customer.
