At a Glance
- Tasks: Lead a vibrant café team and deliver exceptional customer experiences.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
- Why this job: Be part of a dynamic environment where your leadership makes a difference.
- Qualifications: Previous supervisory experience in hospitality or retail is essential.
The predicted salary is between 13.25 - 13.25 £ per hour.
Salary
13.25 per hour Shift hours
- Part Time
- Sainsbury's Taste Caf
- Caf Supervisor
- Southampton
- Pay Rate:13.25 per hour
- Profile
Experienced and customer-focused hospitality professional with a passion for leading teams and delivering outstanding caf experiences.
Committed to maintaining exceptional standards of customer service, food quality, and operational excellence while supporting the day-to-day running of the caf.
Confident supervising teams, resolving customer queries, ensuring compliance with food safety and health & safety standards, and driving a positive, high-performing culture.
Capable of taking responsibility for managing the caf in the absence of the Unit Manager, ensuring smooth operations, maintaining brand standards, and supporting commercial performance.
- Key Skills
- Excellent customer service
- Team leadership and supervision
- Strong communication skills
- Barista and coffee preparation
- Food preparation and presentation
- Food safety and allergen awareness
- Cash handling and stock control
- Organisation and planning
- Health and safety compliance
- Problem solving and decision making
- Coaching and developing team members
- Commercial awareness
- Positive, flexible, and reliable approach
Key Responsibilities
- Deliver exceptional customer service and create a welcoming caf environment.
- Supervise and support the caf team throughout daily operations.
- Lead shifts and take responsibility for the caf in the absence of the Unit Manager.
- Prepare and serve high-quality food and beverages, including coffee.
- Ensure caf standards, food safety, hygiene, and brand requirements are consistently maintained.
- Support the induction, training, and development of new team members.
- Handle customer feedback and complaints professionally and efficiently.
- Complete opening and closing procedures in line with company standards.
- Support stock control, food waste management, cash handling, and caf administration.
- Help deliver caf sales targets while maintaining excellent operational standards.
- Promote a safe working environment and ensure compliance with all health and safety procedures.
- Communicate effectively with the Unit Manager and wider team to support operational performance.
- Personal Qualities
- Passionate about customer satisfaction
- Confident leader and role model
- Reliable and committed
- Friendly and approachable
- Organised and proactive
- Flexible and adaptable
- Uses initiative
- Calm under pressure
- Honest and trustworthy
- Team-focused
- Achievement orientated
Our ideal Caf Supervisor will
- Be passionate about great-tasting food and delivering exceptional customer service
- Have previous supervisory experience within a caf, hospitality, catering, or retail environment
- Have a minimum of two years' experience in a customer-facing catering or hospitality role
- Have experience leading and motivating teams in a fast-paced environment
- Demonstrate excellent communication, organisation, and leadership skills
- Be confident making decisions and taking ownership when managing shifts
- Have a strong understanding of food hygiene, health & safety, and operational standards (a Basic Food Hygiene Certificate is advantageous)
- Thrive under pressure while maintaining high standards and attention to detail
- Be ambitious, proactive, and committed to developing both themselves and their team
- Bring a positive, flexible, and reliable approach to every shift
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues.
Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Reference
com/0607/ / /BU Location
Southampton
Catering Supervisor - Part Time - Southampton employer: Compass Group
Join our dynamic team at Longmoor Camp, where we pride ourselves on fostering a supportive work culture that values creativity and collaboration. As a Chef, you'll enjoy competitive pay, flexible shifts, and opportunities for professional growth in a vibrant environment dedicated to serving our Service Personnel with excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor - Part Time - Southampton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Compass Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Catering Supervisor - Part Time - Southampton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Compass Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Compass Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Compass Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Compass Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Compass Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
