At a Glance
- Tasks: Support catering services and deliver excellent customer experiences at Rugby School.
- Company: Join the global Compass Group family, a leader in high-quality catering.
- Benefits: Enjoy competitive pay, exclusive discounts, wellness classes, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a dynamic workplace.
- Why this job: Be part of a supportive team and make a real impact in a lively hospitality environment.
- Qualifications: Customer service skills, teamwork, and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About the Role
We are looking for a friendly and reliable Hospitality Assistant to join our hospitality team working at Rugby School, supporting the day-to-day operation of our catering services, events, and functions. Working alongside the Hospitality Manager and wider team, you will help deliver food and beverage services to agreed standards, ensuring a smooth, efficient, and welcoming experience for pupils, staff, and visitors.
You will assist with service delivery, beverage preparation, setting up and clearing hospitality equipment, stock handling, and general catering duties while maintaining high standards of hygiene, cleanliness, and presentation across all service areas. You will also be required to transport hospitality equipment and supplies using the company van.
This is a hands-on role, offering the opportunity to contribute to events, conferences, private functions, and themed activities. You will provide polite, professional, and friendly customer service, respond positively to requests, and communicate any feedback, shortages, or issues promptly to your line manager.
You will work collaboratively with colleagues to support efficient service delivery, follow health, safety, and cash handling procedures where required, and operate equipment safely and responsibly. This role is ideal for someone who enjoys working in a fast-paced hospitality environment, takes pride in delivering excellent customer experiences, and values being part of a supportive team.
Working hours: 40 hrs per week
Days: working 5 out of 7 days
52 Weeks p/a
Who We Are
This role is within Lodestone House, part of the global Compass Group family, delivering high-quality catering within the independent education sector. With the backing of Compass Group UK & Ireland, you’ll be part of a team that feeds people, fuels progress, and builds connections across around 6,000 venues—combining the feel of a supportive local workplace with the opportunities of one of the UK’s largest and most respected businesses.
Join us and you’ll benefit from great perks, and outstanding opportunities for learning and career development with an industry leader. We are committed to safeguarding and promoting the welfare of children and young people, and all employees share this commitment. We are also dedicated to creating a workplace where everyone can truly be themselves, with equal opportunities to grow and succeed.
What We’re Looking For:
Essential
- Commitment to delivering a high standard of customer service
- Good communication skills and ability to engage with a wide range of people
- Ability to work effectively both independently and as part of a team
- Flexible, adaptable, and customer-focused approach
- Self-motivated with the ability to work under pressure while maintaining a positive attitude
- High standards of personal appearance, hygiene, and professionalism
- Willingness to comply with all company policies, procedures, and legislative requirements
- Acts with honesty, integrity, and professionalism at all times
- Valid UK driving licence and willingness to drive a company van (must be aged 21+)
- Successful completion of an Enhanced DBS check with Children’s Barred List check prior to commencing employment
Desirable
- Previous hospitality or catering experience
Personal Attributes
- Excellent attention to detail
- Strong communication and interpersonal skills
- Ability to build positive relationships with colleagues and customers
- Organised, proactive, and enthusiastic
What You’ll Bring to the Team
- Commitment to excellent customer service
- Pride in maintaining high standards of cleanliness and presentation
- A positive, professional attitude and willingness to learn
- Flexibility to support the needs of the school community
If you enjoy working in a lively hospitality environment, take pride in delivering outstanding customer experiences, and want to be part of a supportive team, we’d love to hear from you. Apply now to join our team as a Hospitality Assistant.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Hospitality Assistant - Rugby employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and personal growth. As a Hospitality Assistant at Rugby School, you'll enjoy a comprehensive benefits package, including career development opportunities through our Career Pathways and MyLearning programmes, alongside exclusive discounts and wellness initiatives. Join our supportive team and contribute to creating memorable experiences in a fast-paced environment while benefiting from the resources of one of the UK's largest catering companies.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Rugby
✨Tip Number 1
Get to know the company! Research Lodestone House and Compass Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common hospitality scenarios. Think about how you'd handle customer complaints or busy service times. Showing that you can think on your feet will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Hospitality Assistant - Rugby
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service and teamwork. It shows us you’ve done your homework!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit. Avoid fluff and focus on what matters most!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Hospitality Assistant. Familiarise yourself with the day-to-day tasks like food and beverage service, hygiene standards, and customer interaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on delivering excellent customer service, prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to engage with a diverse range of people and how you handle challenging situations with a positive attitude.
✨Demonstrate Team Spirit
This position requires collaboration with colleagues, so be ready to discuss how you work effectively in a team. Share specific instances where you contributed to a team goal or supported a colleague, showcasing your flexibility and adaptability in a fast-paced environment.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally during the interview. Dress smartly and maintain high standards of personal appearance, as this reflects your commitment to the role and the hospitality industry.
