At a Glance
- Tasks: Lead the Hard Services Team to enhance customer experience and ensure safety compliance.
- Company: Join Compass Group, a leader in the industry with a focus on growth and development.
- Benefits: Enjoy a company vehicle, fuel card, discounts, wellness classes, and a comprehensive benefits package.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
- Why this job: Make a real impact while managing innovative projects and developing your career.
- Qualifications: Experience in maintenance management, electrical systems, and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Company Vehicle for Travel between sites
- Fuel Card for Business Use
- Company Phone
- Power, Hand and Testing Tools
- Training Opportunities
- Company Workwear PPE
- Contributory pension scheme
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Overall Purpose of the Role
To enhance the customer experience and reputation of PPP by effectively managing the Hard Services Team, equipment, resources and third-party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures.
Key Accountabilities
- To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times.
- To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO.
- To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets.
- To deputise for the Contract Manager as required.
- To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps.
- To ensure all teams are engaged and managed effectively to achieve their performance targets and the PPP Management promises are delivered.
- To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place.
- To manage & analyse the CAFM system data to optimise the efficiency of the FM operation.
- To produce client reports and liaise with the client as appropriate seeking opportunities to develop and improve the Hard Services offer to benefit all stakeholders and enhance the reputation of the PPP FM service.
- To manage the control & governance of any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements.
- To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety.
- To work flexibly and attend off site meetings, training courses & networking events as required.
Able to carry out full test and inspection of Electrical systems and fixed installation equipment, completing minor electrical repairs and installations, carry out servicing and repairs. Respond to emergency breakdowns at several schools and buildings in the local area. To role model the PPP behaviours at all times to colleagues, customers & clients.
Person Spec
- Experienced in the management of reactive and planned maintenance.
- Ability to problem solve and fault find.
- Experience working with Electrical systems, testing and installation.
- Line management of direct engineers and working with subcontractors to deliver services.
- Attention to detail – understanding technical data/engineering reports.
- Working knowledge of statutory compliance and adherence to safety processes.
- Experience planning and scheduling complex maintenance projects to run efficiently.
- Experience using CAFM systems (Concept/Maximo/Top desk etc).
- Computer literate – MS Excel, Word, Outlook etc.
- NEBOSH Certificate or Diploma in Health & Safety or willing to work towards.
- Previous experience as a duty holder (AP or RP).
- City & Guilds 2360 Parts 1 & 2 or equivalent.
- City & Guilds 2391/2394 & 2395 or equivalent Level 2 & 3 Technical Certificates complete with relevant NVQ Level 3.
- Enhanced DBS Check (Carried out by Employer).
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hard Services Manager - Brighton in Ripe employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a comprehensive benefits package that includes a company vehicle, fuel card, and extensive training opportunities. Our vibrant work culture promotes employee growth through our Career Pathways and MyLearning programmes, while our commitment to diversity ensures that every team member feels valued and empowered. Located in Brighton, you'll enjoy exclusive discounts on travel and leisure, alongside wellness initiatives that support your overall well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Manager - Brighton in Ripe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience and how it aligns with the Hard Services Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Hard Services Manager - Brighton in Ripe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hard Services Manager role. Highlight your experience with electrical systems, management of maintenance projects, and any relevant certifications like NEBOSH.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've managed teams or improved service delivery in previous positions. Make it personal and engaging!
Showcase Your Problem-Solving Skills:In your application, emphasise your ability to problem-solve and fault-find. We want to see how you've tackled challenges in the past, especially in reactive and planned maintenance scenarios.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer. Plus, it makes tracking your application super easy!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Make sure you brush up on your knowledge of hard services management, especially around health and safety regulations. Familiarise yourself with the specific requirements of the role, like managing reactive and planned maintenance, and be ready to discuss your experience with electrical systems and CAFM systems.
✨Showcase Your Leadership Skills
As a Hard Services Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've managed direct engineers and subcontractors in the past, focusing on how you ensured quality service delivery and engaged your team to meet performance targets.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've had to troubleshoot issues or improve processes. Highlight your attention to detail and how you've used data to optimise operations in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, and how they measure success in the Hard Services team. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
