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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join CH&CO, a vibrant team that values individuality and teamwork.
- Benefits: Enjoy great training, wellbeing support, social events, and holiday purchase options.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, strong communication skills, and a team player attitude.
- Other info: Flexible hours with opportunities for personal growth and career advancement.
The predicted salary is between 11 - 13 £ per hour.
We are looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You will join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Benefits
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
- Free meals
Shift patterns
Here’s an idea of what your shift patterns will be:
Role summary
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Key responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal candidate
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
About CH&CO and Equality & Diversity
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant in Richmond employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Richmond
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CH&CO. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! As a Hospitality Assistant, you'll be the face of the business. Think about scenarios where you’ve gone above and beyond for customers and be ready to share those stories during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Assistant in Richmond
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. A little bit of flair can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to easily understand your experience and why you’d be a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know the Menu Inside Out
As a Hospitality Assistant, you'll need to be knowledgeable about the menu. Before your interview, take some time to familiarise yourself with the dishes and any special ingredients. This will not only impress your interviewers but also show your genuine interest in providing excellent service.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate your passion for hospitality and your ability to create a delightful experience for guests.
✨Emphasise Teamwork and Communication
Since you'll be working in a fast-paced environment, it's crucial to highlight your teamwork and communication skills. Prepare to discuss how you've collaborated with others in previous roles and how you handle pressure while maintaining a positive attitude. This will show that you're a great fit for their team.
✨Express Your Desire to Grow
CH&CO values personal development, so make sure to express your eagerness to learn and grow within the company. Talk about your career aspirations and how you see yourself progressing in the hospitality industry. This will align with their commitment to investing in their people and celebrating individuality.
