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- Tasks: Supervise a team, manage stock, and ensure quality service in a vibrant retail environment.
- Company: Join Compass Group UK&I, a leading name in the industry with 6,000 venues nationwide.
- Benefits: Enjoy competitive pay, flexible shifts, and fantastic opportunities for personal growth and development.
- Why this job: Be part of a diverse team that values individuality and offers a supportive work culture.
- Qualifications: Previous supervisory experience and strong communication skills are essential for this role.
- Other info: Embrace a dynamic work environment with variable shifts and a focus on career progression.
We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week. As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities may include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Retail Supervisor will have:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your previous supervisory experience in retail settings. Be ready to share specific examples of how you've successfully managed a team, resolved conflicts, or improved customer service in past roles.
✨Tip Number 3
Prepare to discuss your approach to training and developing team members. M&S values growth and development, so showcasing your ability to mentor others can set you apart from other candidates.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations, as well as food handling standards. Being knowledgeable in these areas shows that you take the role seriously and are committed to maintaining a safe environment.
We think you need these skills to ace Retail Supervisor - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervising teams and customer service. Use bullet points for clarity and include specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your ability to lead a team and maintain high standards of quality work.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Service Skills
Since the role focuses on great customer service, think of instances where you went above and beyond for a customer. Share these stories to demonstrate your commitment to providing excellent service.
✨Demonstrate Teamwork and Positivity
The company values a positive environment, so be ready to talk about how you contribute to team morale. Discuss how you support your colleagues and foster a collaborative atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and make decisions. Prepare for scenarios related to stock management, team delegation, and compliance with health and safety regulations.
