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- Tasks: Serve customers and ensure a seamless, personalised experience in a fast-paced retail environment.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on people and pride.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for career progression in a supportive team.
- Why this job: Be part of a friendly team that values individuality and rewards outstanding service.
- Qualifications: Passion for customer service, great communication skills, and the ability to work under pressure.
- Other info: This role offers a casual contract with variable hours, perfect for students seeking flexibility.
Salary: £12.25 per hourShift hours: Part Time
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1208/87011001/52524234/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: com/1208/87011001/52524234/BULocation: Folkestone
Retail Assistant - Part Time - Folkestone employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Part Time - Folkestone
✨Tip Number 1
Familiarise yourself with Defence and its values. Understanding the company culture and what they stand for will help you connect with the team during your interview. Show that you share their passion for customer service and teamwork.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your commitment to delivering exceptional service.
✨Tip Number 3
Practice your communication skills. As a Retail Assistant, you'll need to engage with customers effectively. Role-play scenarios with friends or family to build your confidence in providing a seamless customer experience.
✨Tip Number 4
Be ready to showcase your ability to work under pressure. Think of times when you've successfully managed busy situations and how you maintained a positive attitude. This will highlight your suitability for the fast-paced environment at Defence.
We think you need these skills to ace Retail Assistant - Part Time - Folkestone
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered exceptional service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on your ability to handle cash, work under pressure, and be a team player.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive experience.
✨Demonstrate Teamwork Skills
Since being an excellent team player is crucial for this position, be prepared to discuss your experiences working in teams. Highlight how you communicate effectively with colleagues and contribute to a friendly work environment.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and make decisions on the spot. Think of scenarios where you had to think quickly or resolve a customer issue, and be ready to share those stories.
✨Research the Company Culture
Familiarise yourself with Defence and its values, especially their commitment to diversity and employee development. This will help you align your answers with what they are looking for and show that you are genuinely interested in being part of their team.