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- Tasks: Serve customers and ensure a seamless shopping experience in a fast-paced environment.
- Company: Join M&S, a major High Street brand known for its commitment to people and quality.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth and development.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Must have great communication skills, a passion for service, and the ability to work under pressure.
- Other info: Part-time role with evening shifts; perfect for students looking to gain experience.
Salary: £12.25 per hourShift hours: Part Time
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 22.5 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift pattern will be:
- Mon: Evenings
- Tues: Evenings
- Weds: Evenings
- Thurs: Evenings
- Fri: Evenings
- Sat: Evenings
- Sun: Evenings
Could you bring your spark to M&S? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0808/91397001/52755332/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: com/0808/91397001/52755332/BULocation: Southampton
Retail Assistant - M&S - Part Time - Southampton employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S - Part Time - Southampton
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable when interacting with customers and showcasing your ability to provide exceptional service.
✨Tip Number 3
Research common interview questions for retail positions and prepare thoughtful responses. Highlight your teamwork experience and ability to work under pressure, as these are key qualities M&S is looking for in a Retail Assistant.
✨Tip Number 4
Visit your local M&S store to observe the environment and customer interactions. This will give you valuable insights into the role and allow you to mention specific observations during your interview, showing your genuine interest in the position.
We think you need these skills to ace Retail Assistant - M&S - Part Time - Southampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant experience in customer service and teamwork. Use specific examples to demonstrate your ability to handle cash, work under pressure, and deliver outstanding service.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention why you want to work for M&S specifically and how you can contribute to their positive brand image and customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what M&S values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated effectively with colleagues, as teamwork is crucial in a fast-paced retail environment like M&S.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Prepare scenarios where you successfully managed difficult situations or made quick decisions that benefited customers.
✨Know the Brand
Familiarise yourself with M&S's brand values and products. Being knowledgeable about their offerings will not only impress the interviewer but also show your genuine interest in the company and its mission.