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- Tasks: Serve customers and provide a seamless shopping experience in a fast-paced environment.
- Company: Join M&S, a major High Street brand known for its commitment to people and quality.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for growth and development.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Must have great communication skills, a passion for service, and the ability to work under pressure.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
Salary: £12.25 per hourShift hours: Part Time
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 25 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to M&S? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2608/97357001/52747845/R/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: com/2608/97357001/52747845/R/BULocation: Great Yarmouth
Retail Assistant - M&S - Part Time - Great Yarmouth employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S - Part Time - Great Yarmouth
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for retail and customer service by sharing relevant experiences. Whether it's a previous job or a volunteer role, highlight how you’ve gone above and beyond to assist customers.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain excellent timekeeping. Retail can be fast-paced, so having examples ready will demonstrate your ability to thrive in such environments.
✨Tip Number 4
Network with current or former M&S employees if possible. They can provide insights into the company culture and what it takes to succeed as a Retail Assistant, giving you an edge in your application.
We think you need these skills to ace Retail Assistant - M&S - Part Time - Great Yarmouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a team. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities in past roles, focusing on those that relate to the job at M&S.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss experiences where you collaborated with others to achieve a common goal, as teamwork is crucial in a fast-paced retail environment like M&S.
✨Be Prepared for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Prepare scenarios where you successfully managed difficult situations or made quick decisions that benefited customers.
✨Research M&S and Its Values
Familiarise yourself with M&S's brand image and values. Understanding their commitment to quality and customer satisfaction will help you tailor your responses and show that you're a good fit for their culture.
