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- Tasks: Serve customers and ensure a seamless shopping experience.
- Company: Join M&S, a major High Street brand known for its quality and customer service.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Passion for service, great communication skills, and reliability are essential.
- Other info: Part-time role with 15 hours per week, perfect for students!
Salary: £12.25 per hourShift hours: Part Time
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 15 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift pattern will be:
- Mon:
- Tues:
- Weds: Mornings
- Thurs: Mornings
- Fri: Mornings
- Sat: Mornings
- Sun: Mornings
Could you bring your spark to M&S? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2208/74517001/52748359/WJ #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Reference: com/2208/74517001/52748359/WJLocation: Croydon
Retail Assistant - M&S - Part Time - Croydon employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S - Part Time - Croydon
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you align your approach during the interview.
✨Tip Number 2
Prepare to discuss specific examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this will demonstrate your passion for service.
✨Tip Number 3
Showcase your teamwork skills by sharing experiences where you collaborated effectively with others. M&S values team players, so highlighting your ability to work well in a group will be beneficial.
✨Tip Number 4
Be ready to discuss how you handle pressure and maintain reliability. Retail can be fast-paced, so providing examples of how you manage stress and keep to schedules will show you're a great fit for the role.
We think you need these skills to ace Retail Assistant - M&S - Part Time - Croydon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a team. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities in past roles, focusing on those that relate to the job at M&S.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
As a Retail Assistant, being a great team player is crucial. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and make decisions on the spot. Think of scenarios where you had to think quickly or resolve a customer issue effectively, and be ready to share those stories.
✨Research M&S and Its Values
Familiarise yourself with M&S's brand image and values before the interview. Understanding their commitment to quality and customer satisfaction will help you tailor your responses and show that you're a good fit for their culture.