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- Tasks: Deliver exceptional customer service and create a seamless shopping experience.
- Company: Join M&S, a major High Street brand that values its people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be the face of M&S and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, teamwork, and excellent communication skills.
- Other info: Dynamic team culture that celebrates individuality and offers career progression.
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a full time basis, contracted to 35 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to M&S? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0202/96927001/52788175/WJ #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Retail Assistant - M&S employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S
✨Tip Number 1
Get to know the brand! Before your interview, spend some time learning about M&S and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering outstanding service.
✨Tip Number 3
Be yourself during the interview! M&S values individuality, so don’t be afraid to let your personality shine through. Show them how you can bring your unique spark to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the M&S family. Let’s get you that Retail Assistant role!
We think you need these skills to ace Retail Assistant - M&S
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and what makes you a great fit for M&S.
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight your relevant experience and skills that match the job description, like teamwork and communication. We love seeing how you can contribute to our friendly team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and their values. Understand what makes their customer service stand out and be ready to discuss how you can contribute to that. This shows you’re genuinely interested in the role and the company.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or worked well in a team. This will highlight your suitability for the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. M&S is known for its professionalism, so aim for a polished look that reflects the brand’s image. It’ll help you feel more confident too!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about team dynamics, training opportunities, or what success looks like in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
