At a Glance
- Tasks: Deliver exceptional customer service and create a friendly shopping experience.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Flexible hours, career progression, and a supportive team environment.
- Why this job: Be the face of our brand and make a difference every day.
- Qualifications: Passion for service, great communication skills, and teamwork.
- Other info: Diverse workplace that values individuality and promotes growth.
Overview
We\βre looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You\βll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\βll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Defence? Here\βs what you need to know before applying:
Your key responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
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Retail Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Assistant
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
β¨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to provide outstanding service will set you apart from other candidates.
β¨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking the part can help you feel more confident too.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Assistant
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to express your passion for customer service and teamwork. A little bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight your relevant experience and skills that match what weβre looking for, like your ability to work under pressure and your great communication skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, it shows youβre serious about joining our team at Defence!
How to prepare for a job interview at Compass Group
β¨Know Your Stuff
Before the interview, make sure you understand the company and its values. Familiarise yourself with Defence's mission and how they prioritise customer service. This will help you demonstrate your passion for the role and show that you're genuinely interested in being part of their team.
β¨Show Off Your People Skills
As a Retail Assistant, you'll be the face of the business, so it's crucial to showcase your communication skills. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation with a smile.
β¨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional yet friendly atmosphere of Defence. This shows that you take the opportunity seriously and are ready to represent their brand positively.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! This is your chance to show your enthusiasm and curiosity about the role. Inquire about team dynamics, opportunities for progression, or how they celebrate individual contributions. It demonstrates that you're not just looking for any job, but that you're keen on being part of their specific team.