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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK&I, supporting military and government services.
- Benefits: Enjoy flexible shifts, career progression, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Must be a great communicator, reliable, and eager to deliver outstanding service.
- Other info: Diversity is celebrated here; everyone can truly be themselves at work.
Overview
We\’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 20 hours per week. You\’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift patterns
Here\\\’s an idea of what your shift patterns will be: Variable shifts
Please note: This role is contracted to weeks per year
Things to know before applying
Could you bring your spark to Defence? Here\\\’s what you need to know before applying:
Key responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2001/99096001/52760492/R/BU #SCOT #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Retail Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Defence's values and mission. Understanding what the company stands for will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, gaining experience in a fast-paced environment will demonstrate your ability to handle pressure and provide excellent service.
✨Tip Number 3
Network with current or former employees of Defence. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be ready to showcase your teamwork skills. Prepare examples of how you've successfully worked in a team before, as this role requires collaboration and communication with colleagues to deliver outstanding service.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered exceptional service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on how you contributed to a positive customer experience.
Showcase Your Team Spirit: Since teamwork is essential for this role, include examples in your application that demonstrate your ability to work well with others. Highlight any instances where you collaborated effectively to achieve a common goal.
How to prepare for a job interview at Compass Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a fast-paced retail environment.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Prepare scenarios where you successfully managed difficult situations or made quick decisions that benefited customers.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding diversity and inclusion, as they place a strong emphasis on these aspects.
