At a Glance
- Tasks: Serve customers and ensure a seamless, personalised experience in a fast-paced environment.
- Company: Join Medirest, part of Compass Group UK&I, providing essential services in healthcare settings.
- Benefits: Enjoy flexible shifts, opportunities for progression, and a supportive team culture.
- Why this job: Be the face of our brand, make a difference, and thrive in a diverse workplace.
- Qualifications: Passion for customer service, great communication skills, and ability to work under pressure.
- Other info: We celebrate individuality and offer equal opportunities for career advancement.
Overview
We\βre looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You\βll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\βll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\βs an idea of what your shift patterns will be: 5 out of 7 days
Please note: This role is contracted to 50 weeks per year
Responsibilities
Your key responsibilities will include:
Serving customers, ensuring they receive an easy and seamless personalised experience
Being knowledgeable about our service and helping customers with natural, engaging service
Representing Defence and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Health and Safety regulations
Qualifications / Ideal candidate
Our ideal Retail Assistant will:
Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
Take initiative and make decisions that are right for our customers
Be an excellent team player with great communication skills
Have a desire to succeed in your role
Possess the ability to work under pressure
Demonstrate great timekeeping and reliability
About Compass Group UK&I and Defence sector
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0209/96010001/52760317/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
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Retail Assistant employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Assistant
β¨Tip Number 1
Familiarise yourself with the Healthcare sector and the specific services offered by Medirest. Understanding the unique needs of customers in a healthcare setting will help you stand out during interviews.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for delivering outstanding service, which is key for this position.
β¨Tip Number 3
Research the company culture at Compass Group UK&I and Medirest. Be ready to discuss how your values align with theirs, especially regarding teamwork, diversity, and individual growth.
β¨Tip Number 4
Prepare to discuss how you handle pressure and maintain reliability in a fast-paced environment. Providing specific examples will show that you can thrive in the dynamic setting of a retail assistant role.
We think you need these skills to ace Retail Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and responsibilities, focusing on your ability to handle cash, operate registers, and comply with health and safety regulations.
Showcase Your Team Spirit: Demonstrate your teamwork and communication skills in your application. Provide examples of how you've successfully collaborated with others in past roles, as this is crucial for the Retail Assistant position.
How to prepare for a job interview at Compass Group
β¨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what the company values.
β¨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss experiences where you collaborated with others to achieve a common goal, as teamwork is crucial in a fast-paced retail environment.
β¨Be Prepared for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Prepare scenarios where you successfully managed difficult situations or made quick decisions that benefited customers.
β¨Research the Company Culture
Familiarise yourself with the company's values and culture. Be ready to discuss how your personal values align with theirs, especially regarding diversity and inclusion, as they take pride in their people.