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- Tasks: Keep public areas clean and assist with customer requests.
- Company: Join Compass, a leader in the hospitality industry.
- Benefits: Competitive pay, great perks, and career development opportunities.
- Why this job: Make a difference in customer experiences while growing your career.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Embrace diversity and thrive in a supportive work environment.
The predicted salary is between 24000 - 33600 £ per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift pattern
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Please note: This role is contracted to 40.6 weeks per year.
Responsibilities
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
About Compass
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Equal Opportunities
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Reigate employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Reigate
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Chartwells, and express your enthusiasm for potential opportunities. A little initiative goes a long way!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the Porter role. Think about how you can showcase your customer care skills and adaptability. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the smooth running of operations.
We think you need these skills to ace Porter in Reigate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Porter role. Highlight your customer care experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Compass Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is key, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss situations where you've had to adapt quickly or handle unexpected challenges. This will show that you're flexible and ready to tackle whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This shows your genuine interest in the role and the company.
