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- Tasks: Support catering operations across multiple sites, ensuring service excellence and team performance.
- Company: Join Compass Group UK&I, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy perks like a pension scheme, healthcare support, travel discounts, and cinema ticket savings.
- Why this job: This role offers hands-on leadership experience in a dynamic environment with real impact.
- Qualifications: Experience in contract catering or hospitality, with strong leadership and organisational skills required.
- Other info: Flexible working with opportunities for personal development and a supportive team culture.
The predicted salary is between 32000 - 42000 £ per year.
Overview Regional Support Manager – London RegionSalary: £33,000 per annumFlexible with working hours to suit your personal circumstancesWe\\\’re looking for a proactive and experienced Regional Support Manager to partner with our Regional Manager across 7 sites in the London area . This role is ideal for someone passionate about outstanding food service, operational excellence, and team development – and who is ready to take the next step toward becoming a Regional Manager.As a Regional Support Manager, you will play a key role in supporting kitchen and service operations across multiple sites, guiding Chef Managers, and helping to deliver exceptional food and customer experiences. In return, you\\\’ll join a company that invests in your development, recognises your achievements, and offers a clear path for career progression.Key Responsibilities Support the Regional Manager in overseeing catering operations across 7 London sites.Lead, coach, and develop Chef Managers to ensure consistency, quality, and strong operational delivery.Ensure high standards of food quality and service are maintained across all locations.Monitor site performance, budgets, stock control, labour efficiency, and KPIs, providing regular updates to the Regional Manager.Drive operational improvements by implementing action plans and identifying opportunities for growth and innovation.Build strong relationships with site teams, clients, and customers to ensure expectations are consistently exceeded.Support with onboarding, training, and continuous development of site teams.Ensure all Health & Safety, Food Safety, and company compliance standards are fully implemented and reviewed regularly.Support with introducing new food or service concepts to enhance customer experience and increase sales.Represent the business professionally, consistently promoting a positive brand image across all sites.About You Passionate about exceptional food, service, and team leadership.Experienced in multi site support or ready for a step up from managing a large, complex site.Strong background in catering with experience leading operational teams.Confident supervising managers, influencing others, and driving consistent performance.Holds relevant catering qualifications (NVQ Level 1 & 2 or City & Guilds 706/1 and 2).Has a Basic Food Hygiene Certificate and strong knowledge of compliance requirements.Financially astute with the ability to analyse data, manage budgets, and influence results.Highly organised, a great communicator, and motivated to grow into a Regional Manager role.As part of Compass you\\\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\\’s biggest businesses.Job Reference: com/1901/44088001/52785835/STC #White OaksCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Regional Support Manager employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Support Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within the contract catering sector, especially in the London and South East region. Understanding local market dynamics can help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the contract catering industry, particularly those who have experience in multi-site management. Attend relevant events or join online forums to connect with potential colleagues and learn from their experiences.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams across multiple locations. Highlight your leadership style and how it has positively impacted team performance and client satisfaction.
✨Tip Number 4
Research Compass Group UK&I and their values, focusing on their commitment to inclusivity and employee development. Being able to articulate how your personal values align with theirs can set you apart as a candidate.
We think you need these skills to ace Regional Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract catering and multi-site management. Use specific examples that demonstrate your operational support skills and leadership abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your experience aligns with the key responsibilities, such as team development and client liaison.
Highlight Key Skills: In your application, emphasise your organisational skills, adaptability, and problem-solving abilities. These are crucial for the Regional Support Manager role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Showcase Your Multi-Site Experience
Make sure to highlight any previous experience you have in managing multiple sites or teams. Discuss specific challenges you faced and how you overcame them, as this role requires strong operational support across various locations.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in a contract catering or hospitality environment. Emphasise your ability to motivate and influence staff without direct authority, as this is crucial for the Regional Support Manager role.
✨Emphasise Client Relationship Building
Be ready to discuss how you've built rapport with clients in previous roles. Share specific instances where your interpersonal skills helped resolve issues or improve service delivery, as client focus is key in this position.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've had to troubleshoot operational challenges on the spot. The interviewers will likely want to see how you approach problem-solving, so be prepared to discuss your thought process and the outcomes of your actions.
