At a Glance
- Tasks: Manage catering contracts and lead teams to deliver exceptional food experiences.
- Company: Join Gather & Gather, a bold and innovative food company.
- Benefits: Enjoy competitive salary, personal development, health support, and social events.
- Other info: Hybrid role covering multiple locations with excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment with passionate teams.
- Qualifications: Experience in operations management within contract catering and strong leadership skills.
The predicted salary is between 60000 - 63000 £ per year.
Salary: 60,000 - 63,000 per annum
Shift hours: Full Time
Great food in the workplace isn't simply about fuel. It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.
We are currently recruiting for a Regional Operations Manager to work across our Gather & Gather, covering sites across Birmingham, Coventry, Warwick, Wolverhampton, Banbury, Milton Keynes, Gloucester, Chester, Manchester.
Working Pattern: 40 hours per week, Monday to Friday (with occasional weekend support as required)
Location: Hybrid role - covering sites across Birmingham, Coventry, Warwick, Wolverhampton, Banbury, Milton Keynes, Gloucester, Chester, Manchester (Fully expensed company car)
Key Responsibilities- Manage a portfolio of approximately 12-15 workplace catering contracts across a multi-site region.
- Build strong client relationships to support contract retention, identifying opportunities for growth and added value through innovative and proactive thinking.
- Oversee day-to-day catering operations, ensuring high standards of service delivery.
- Lead, support, and develop on-site managers and teams to achieve operational excellence.
- Manage financial performance, including budgets, forecasting, labour control, and cost efficiency.
- Ensure compliance with company policies, health & safety regulations, food hygiene standards, and brand requirements.
- Support new site mobilisations and contribute to continuous improvement initiatives.
- Drive commercial performance while maintaining exceptional food and service standards.
- Only candidates with Business & Industry (B&I) operations experience will be considered.
- Minimum 3-5 years' experience in an Operations Manager role within contract catering or a similar multi-site environment.
- Proven experience managing 10+ client contracts or sites.
- Strong commercial acumen with a solid understanding of P&L management, budgeting, forecasting, and labour control.
- Demonstrated ability to lead, develop, and motivate remote and site-based teams.
- Excellent client relationship and stakeholder management skills.
- Strong understanding of compliance, health & safety, and food hygiene standards.
- Excellent communication, organisational, and problem-solving abilities.
- Able to work independently and effectively across a large geographical region.
- Passion for delivering outstanding food, service, and customer experiences.
- Looking for an experienced Operations Manager who can hit the ground running, rather than someone stepping into their first OM role.
Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, Eye care
- A great wellbeing strategy including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
Regional Operations Manager - Full Time - Hybrid employer: Compass Group
Join our dynamic team at Longmoor Camp, where we pride ourselves on fostering a supportive work culture that values creativity and collaboration. As a Chef, you'll enjoy competitive pay, flexible shifts, and opportunities for professional growth in a vibrant environment dedicated to serving our Service Personnel with excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager - Full Time - Hybrid
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group
Don't be shy about reaching out to Compass Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Operations Manager - Full Time - Hybrid
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
