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- Tasks: Lead and manage facilities services across multiple sites in the Midlands.
- Company: Join a dynamic team at Compass Group UK&I, where diversity is celebrated.
- Benefits: Enjoy competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: 5+ years in Facilities Management with strong leadership and financial skills.
- Other info: Opportunities for career growth and personal development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the Midlands. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.
Key Responsibilities
- Oversee the delivery of multiple self-delivered FM services across several sites, ensuring service excellence and contractual compliance.
- Oversee third-party service providers, ensuring performance meets contractual and compliance standards.
- Manage budgets, monthly-end review and financial reporting and cost control to ensure profitability and operational efficiency.
- Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
- Lead and develop on-site teams, promoting a culture of safety, collaboration, and high performance.
- Drive continuous improvement, innovation, and best practice across all areas of service delivery.
- Ensure compliance with all Health & Safety, statutory, and company policies.
- Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
- Support business development by identifying opportunities for growth and service enhancement.
About You
- Minimum 5 years’ experience in a Facilities Management and contract management role.
- Multi-site experience is essential.
- Strong financial and commercial acumen, with experience managing budgets and performance targets.
- Proven experience in people management, team leadership, and client relationship management.
- Excellent communication, organisational, and decision-making skills.
- Strong understanding of compliance requirements, Health & Safety and quality assurance.
- IOSH Managing Safely qualification desirable.
What We Offer
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Regional Operations Manager (FM) - Midlands employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager (FM) - Midlands
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent projects, especially in the Midlands area. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Regional Operations Manager. Highlight your multi-site management skills and financial acumen, and don’t forget to mention your commitment to client satisfaction and team performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to showcase your skills and passion for facilities management!
We think you need these skills to ace Regional Operations Manager (FM) - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in facilities management and any multi-site operations you've handled. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and client relationship management skills. We love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics where possible to demonstrate your impact in previous roles. We’re all about operational excellence and want to see how you’ve driven results.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get to see more about us and what we stand for. Let’s make this happen together!
How to prepare for a job interview at Compass Group
✨Know Your FM Basics
Make sure you brush up on your facilities management knowledge. Understand the key principles of total facilities management and be ready to discuss how you've successfully overseen multiple sites in the past. This will show that you’re not just familiar with the role, but that you can hit the ground running.
✨Showcase Your Financial Savvy
Since managing budgets is a big part of this role, come prepared with examples of how you've effectively managed finances in previous positions. Be ready to discuss specific strategies you used for cost control and how you ensured profitability while maintaining service excellence.
✨Demonstrate Leadership Skills
This position requires strong people management skills, so think of instances where you've led teams to success. Share stories about how you’ve fostered a culture of collaboration and high performance, and how you’ve handled any challenges that arose within your team.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to discuss your understanding of Health & Safety regulations and quality assurance processes. Prepare examples of how you've ensured compliance in your previous roles, as well as any audits or evaluations you've conducted.
