At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a passionate team at DINE, part of Compass Group UK&I.
- Benefits: Competitive hourly wage, flexible hours, and opportunities for career progression.
- Other info: Diverse and inclusive workplace that values individuality and growth.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
The predicted salary is between 13.5 - 13.91 £ per hour.
Salary: £13.50 - £13.91 per hour
Shift hours: Full Time
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for DINE on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift pattern will be: Monday - Thursday; 11.30am - 6.30pm
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Flexibility to work extra hours when an evening event is taking place, overtime will be paid
Daily Tasks:
- Stacking dishwashers, keeping crockery, cups & cutlery clean and rotating for use in cupboards throughout the day.
- Coffee Machine daily cleaning and sanitising. Restocking raw materials.
- Pepsi Soda Fountain daily cleaning and sanitising. Restocking raw materials
- Ordering consumables for coffee machine soda fountain in absence of other catering team.
- Assisting with set up for hospitality and serving where requested.
- Clearing hospitality refreshments in meeting rooms
- Maintain cleaning and hygiene standards of the kitchen areas, periodical cleaning of fridges. Liaise with HK team as necessary.
- Restocking Quaker porridge pots at the end of each day and laying out fresh toppings.
- Ordering fresh foods, milk, & condiments, in the absence of other catering team.
- Ordering snack supplies for staff shop, in the absence of other catering team.
- Refresh staff shop, crisps on shelves
- Maintaining food hygiene standards
- Assisting with the service promotions and events where hospitality required.
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Dine provides tailored food services to 140 clients in the business and industry sector. With over two decades of industry experience, we pride ourselves on offering a personalised approach to our clients, whilst delivering outstanding service. Our passion lies in creating great-tasting menus, promoting sustainability, and proudly working with local suppliers and communities. That’s why our menus feature only locally sourced, seasonal, and sustainable ingredients with a target of reaching Climate Zero.
Our secret ingredient - our people! If you've got what it takes to join some of the food service industry's best and brightest, we want to hear from you.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant - Full Time - Reading employer: Compass Group
Join our dynamic team at Longmoor Camp, where we pride ourselves on fostering a supportive work culture that values creativity and collaboration. As a Chef, you'll enjoy competitive pay, flexible shifts, and opportunities for professional growth in a vibrant environment dedicated to serving our Service Personnel with excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Full Time - Reading
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group
Don't be shy about reaching out to Compass Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant - Full Time - Reading
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
