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- Tasks: As a Porter, you'll keep public areas clean and assist with customer requests.
- Company: Join Chartwells, a leader in catering for the education sector, serving millions weekly.
- Benefits: Enjoy career progression, recognition, and a supportive work environment.
- Why this job: Be part of a diverse team that values individuality and makes a real impact in education.
- Qualifications: We're looking for great communicators with customer care experience and adaptability.
- Other info: Work 35 hours a week, 5 days out of 7, in a dynamic university setting.
The predicted salary is between 24000 - 36000 £ per year.
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Universities on a full time basis, contracted to 35 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 5 out of 7 days
Could you bring your spark to Universities? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.
Job Reference: com/1107/43154001/52749977/BU #LI-DNP #Universities
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Porter employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a university setting. Understanding the unique environment and challenges can help you demonstrate your adaptability and readiness to tackle changing priorities during the interview.
✨Tip Number 2
Showcase your communication skills by engaging with current staff or alumni from the universities where you want to work. Building relationships and networking can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare examples of how you've delivered high-quality customer care in previous roles. Being able to share specific instances where you went above and beyond will highlight your commitment to exceptional service.
✨Tip Number 4
Research Compass Group UK&I and Chartwells to understand their values and culture. Aligning your personal values with theirs during the interview can demonstrate that you're a great fit for their team.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining cleanliness and assisting other staff.
Tailor Your CV: Highlight relevant experience in customer care and any previous roles that required adaptability and communication skills. Make sure to emphasise your ability to work under pressure and your reliability.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Porter position and why you would be a great fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Be prepared to share examples from your past experiences where you went above and beyond for customers.
✨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. During the interview, highlight situations where you've successfully adapted to new challenges or changes in your work environment.
✨Communicate Effectively
Brilliant communication is key for this position. Practice clear and concise responses to common interview questions, and be ready to discuss how you've built relationships with colleagues and customers in previous roles.
✨Demonstrate Reliability and Timekeeping
Exceptional timekeeping and reliability are crucial for a Porter. Be sure to mention your punctuality and any systems you use to manage your time effectively, as this will show your commitment to the role.