At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join a leading company that values individuality and career growth.
- Benefits: Competitive pay, great perks, and learning opportunities.
- Why this job: Make a difference in a vibrant university environment while developing your skills.
- Qualifications: Experience in customer care and strong communication skills.
- Other info: Flexible hours with a supportive team culture.
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Universities on a permanent casual basis, contracted to 0 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: Other
Could you bring your spark to Universities? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/1509/99525001/52612159/BU #LI-DNP #Universities & Colleges
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Porter employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the industry. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for positions that catch your eye. The early bird gets the worm, right?
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the Porter role. Think about how you’d handle customer requests or maintain cleanliness under pressure. Confidence is key!
✨Tip Number 4
Show your personality! When you get the chance to meet potential employers, let your individuality shine through. They’re looking for someone who fits into their culture, so be yourself and make a lasting impression.
We think you need these skills to ace Porter
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can bring that spark to our team and ensure a great experience for everyone at the universities.
Be Adaptable: Since the role involves changing priorities, share examples of how you've successfully adapted to new situations in the past. We love candidates who can think on their feet and handle whatever comes their way!
Communicate Clearly: As a Porter, you'll need to build relationships and communicate effectively. Use your application to demonstrate your communication skills—whether it's through your writing style or by sharing relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Compass Group UK&I!
How to prepare for a job interview at Compass Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. Prepare to discuss situations where you've had to adapt quickly or handle unexpected challenges. This will show that you're flexible and ready to tackle whatever comes your way.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This shows your genuine interest in the role and the organisation.