At a Glance
- Tasks: As a Porter, you'll keep areas clean and assist with customer requests.
- Company: Join Medirest, part of Compass Group, providing essential services in healthcare.
- Benefits: Enjoy career progression, recognition, and a supportive work culture.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: We seek adaptable communicators with customer care experience and strong reliability.
- Other info: Embrace diversity and individuality in a workplace that values your unique talents.
The predicted salary is between 24000 - 36000 Β£ per year.
We\βre currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a full time basis, contracted to 37.5 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\βs an idea of what your shift patterns will be: 5 out of 7 days
Could you bring your spark to Healthcare? Here\βs what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Job Reference: com/3001/61399003/52787609/BU #LI-DNP #Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
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Porter employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Porter
β¨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Understanding the nuances of customer care and cleanliness in this environment will help you stand out during the interview.
β¨Tip Number 2
Showcase your adaptability by preparing examples of how you've successfully handled changing priorities in previous roles. This will demonstrate your ability to thrive in a dynamic work environment.
β¨Tip Number 3
Brush up on your communication skills. Being able to build relationships quickly is key, so think of ways to illustrate your experience in delivering high-quality customer care.
β¨Tip Number 4
Highlight your reliability and timekeeping skills. Consider sharing specific instances where your punctuality and dependability made a positive impact on your team or workplace.
We think you need these skills to ace Porter
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter as outlined in the job description. Highlight your relevant experience in customer care and any specific skills that align with the role.
Tailor Your CV: Customise your CV to reflect the key qualities the company is looking for, such as adaptability, communication skills, and reliability. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also addresses how your background makes you a perfect fit for the role. Mention your ability to work under pressure and your commitment to high-quality customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Porter role.
How to prepare for a job interview at Compass Group
β¨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Be prepared to share examples from your past experiences where you went above and beyond for customers.
β¨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. During the interview, highlight situations where you've successfully adapted to new challenges or changes in your work environment.
β¨Communicate Effectively
Brilliant communication is key for this position. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've built relationships with colleagues and customers in previous roles.
β¨Demonstrate Reliability
Exceptional timekeeping and reliability are crucial for a Porter. Be sure to mention your punctuality and any systems you use to manage your time effectively, as this will show that you take your responsibilities seriously.