Operations Performance Leader
Operations Performance Leader

Operations Performance Leader

Bournemouth Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage the catering unit, ensuring quality food service and efficient operations.
  • Company: Join Compass Group, a leader in the catering industry with over 6,000 venues across the UK.
  • Benefits: Enjoy free meals, onsite parking, healthcare perks, and exclusive travel discounts.
  • Why this job: Be part of a supportive team that values innovation and work-life balance in a vibrant school environment.
  • Qualifications: Experience in food service management and a passion for delivering exceptional customer satisfaction.
  • Other info: Opportunity for career growth and development in a diverse and inclusive workplace.

The predicted salary is between 36000 - 60000 £ per year.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Free meals
  • Onsite free car parking
  • Contributory pension scheme
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • You can share all discounts and offers with your friends and families

To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for overseeing the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets.

Being an Independent School, this contract offers a desirable work / life balance. The main facilities are of a high standard, the client is proactive and supportive of the catering team. The current FOH team has good experience and the local knowledge to help a General Catering Manager understand the operation and settle into the role.

Provide guidance and take a strategic approach to organising and managing the business through the team that report to you. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility. To take overall responsibility for both food and health and safety procedures in the college catering department. Communicate regularly with the bursar, headmaster and academic staff as required. Action plans are completed following Pupil/Staff satisfaction surveys. Promote the unit and act as a Chartwells /Compass Advocate at all times. Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.

Be present on a frequent basis at pupil/staff meal times ensuring we provide great tasting freshly prepared food at every meal service that pupils and staff look forward to and really love. Be aware of the need to ring the changes with the food provided, look at ways to bring innovation and flair so the service does not become repetitive.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Operations Performance Leader employer: Compass Group

At Compass Group UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and empowers our team members to thrive. Located in a prestigious independent school, the Operations Performance Leader role provides a desirable work/life balance, competitive pay, and a comprehensive benefits package including free meals, healthcare access, and exclusive discounts. With ample opportunities for professional growth and a commitment to innovation in food service, you'll be part of a dynamic team dedicated to delivering quality and excellence.
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Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Performance Leader

✨Tip Number 1

Familiarise yourself with the Compass Group's values and mission. Understanding their commitment to quality service and diversity will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Compass Group, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiency in previous roles. Highlighting your leadership skills and strategic thinking will set you apart.

✨Tip Number 4

Stay updated on current trends in the catering and hospitality industry. Being knowledgeable about innovations and best practices will demonstrate your passion for the role and your ability to bring fresh ideas to the table.

We think you need these skills to ace Operations Performance Leader

Leadership Skills
Operational Management
Food Safety Standards
Health and Safety Compliance
Team Management
Budget Management
Customer Service Excellence
Communication Skills
Strategic Planning
Problem-Solving Skills
Performance Monitoring
Inventory Management
Creativity in Menu Planning
Adaptability to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in catering or food service. Use keywords from the job description to demonstrate that you meet the specific requirements of the Operations Performance Leader role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their needs, especially in managing teams and ensuring quality service. Be sure to include examples of past successes in similar positions.

Highlight Leadership Skills: Since the role involves supervising a team, emphasise your leadership abilities. Provide examples of how you've successfully managed teams, set clear operational responsibilities, and improved performance in previous roles.

Showcase Innovation and Adaptability: Discuss any innovative ideas you've implemented in past roles that improved service delivery or customer satisfaction. This is particularly important as the job requires bringing flair and variety to the food service, so highlight your ability to adapt and innovate.

How to prepare for a job interview at Compass Group

✨Understand the Role

Make sure you thoroughly understand the responsibilities of an Operations Performance Leader. Familiarise yourself with the key tasks mentioned in the job description, such as managing food and health safety procedures, and overseeing the team. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Leadership Skills

As this role involves managing a team, be prepared to discuss your leadership style and experiences. Share specific examples of how you've successfully led teams in the past, particularly in a catering or operational context. Highlight your ability to set clear responsibilities and monitor performance.

✨Emphasise Innovation in Catering

The job requires bringing innovation and flair to the food service. Think of creative ideas or changes you've implemented in previous roles that improved service quality or customer satisfaction. Be ready to discuss how you can apply similar strategies in this position.

✨Prepare Questions for Them

Interviews are a two-way street, so prepare thoughtful questions to ask about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Operations Performance Leader
Compass Group
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  • Operations Performance Leader

    Bournemouth
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-18

  • C

    Compass Group

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