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- Tasks: Lead front-of-house and event services while ensuring top-notch customer experiences.
- Company: A leading hospitality services provider in beautiful Helensburgh, Scotland.
- Benefits: Competitive salary, professional development opportunities, and a vibrant work environment.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Proven customer-facing experience, strong financial awareness, and people management skills.
- Other info: Basic Food Hygiene qualification and 2 years of relevant experience required.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality services provider is seeking a Reception & Conference Services Manager in Helensburgh, Scotland. This full-time role involves leading front-of-house and event services, managing financial performance, and ensuring compliance with company standards.
Ideal candidates will have a proven track record in customer-facing roles, strong financial awareness, and excellent people management skills. A Basic Food Hygiene qualification and minimum 2 years of relevant experience are required.
Competitive salary and opportunities for professional development are offered.
Operations Lead: Reception, Accommodation & Events employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead: Reception, Accommodation & Events
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in reception and event services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've excelled in customer-facing roles. Highlight your financial awareness and people management skills to really impress them.
✨Tip Number 3
Don’t forget to research the company! Knowing their values and standards will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives you a better chance of getting noticed by the hiring team. So, what are you waiting for?
We think you need these skills to ace Operations Lead: Reception, Accommodation & Events
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and people management. We want to see how your skills align with the Operations Lead position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your financial awareness and event management experience to grab our attention.
Showcase Your Qualifications: Don’t forget to mention your Basic Food Hygiene qualification if you have it! It’s a key requirement for this role, and we’d love to see that you meet all the necessary criteria right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Make sure you understand the hospitality industry, especially front-of-house operations and event management. Brush up on the company’s values and services so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your People Skills
As an Operations Lead, you'll be managing a team and interacting with guests. Prepare examples of how you've successfully handled customer interactions or resolved conflicts in the past. This will demonstrate your people management skills effectively.
✨Financial Savvy is Key
Since financial performance is part of the role, be ready to discuss your experience with budgeting, cost control, and financial reporting. Bring specific examples of how you've contributed to financial success in previous roles.
✨Prepare for Compliance Questions
Compliance with company standards is crucial in hospitality. Familiarise yourself with relevant regulations and prepare to discuss how you've ensured compliance in your past positions. This shows you're proactive and knowledgeable about industry standards.
