Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and support patients' dining needs in a hospital environment.
- Company: Join the Medirest Family, part of Compass Group UK&I, dedicated to healthcare excellence.
- Benefits: Flexible shifts, training opportunities, and a chance to make a real difference in patient care.
- Other info: Diverse workplace culture that values individuality and promotes career growth.
- Why this job: Be a vital part of a team that enhances patient experiences every day.
- Qualifications: Passion for customer service and willingness to learn; no prior experience required.
The predicted salary is between 22000 - 25000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: 4 on 4 off.
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Ward Hostess/Host in Normandy employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host in Normandy
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Ward Hostess/Host at Medirest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Medirest family.
We think you need these skills to ace Ward Hostess/Host in Normandy
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you've gone the extra mile to help someone, especially in a healthcare setting. We want to see that you genuinely care about making a difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Ward Hostess/Host. Mention specific responsibilities from the job description, like taking orders or liaising with ward staff, to show us you understand what the job entails.
Keep It Clear and Concise: We appreciate a well-structured application! Use clear language and keep your sentences concise. Avoid jargon and make it easy for us to see your qualifications and passion at a glance. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Medirest and our values.
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Familiarise yourself with the role of a Ward Hostess/Host. Understand the key responsibilities, like taking orders and ensuring patient satisfaction. Brush up on food hygiene standards and dietary requirements, as these will likely come up during your chat.
✨Show Your Passion for Patient Care
During the interview, express your enthusiasm for customer service and patient care. Share any relevant experiences where you’ve gone the extra mile for someone, even if it’s not in a healthcare setting. This will show that you genuinely care about making a difference.
✨Practice Your Communication Skills
As a Ward Hostess/Host, you'll need to communicate effectively with patients and staff. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable discussing how you would handle various situations.
✨Be Ready for Scenario Questions
Expect questions that assess how you’d handle specific situations, especially under pressure. Think about times when you had to deal with difficult customers or manage multiple tasks at once. Prepare examples that highlight your problem-solving skills and ability to stay calm in challenging environments.