At a Glance
- Tasks: Supervise cleaning teams and ensure high standards of customer service in healthcare facilities.
- Company: Join Medirest, a leading healthcare service provider within Compass Group UK&I.
- Benefits: Career progression, supportive environment, and recognition for outstanding contributions.
- Other info: Diverse workplace that values individuality and promotes personal growth.
- Why this job: Make a real difference in healthcare while developing your skills and career.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week. As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat: Full-time (Days)
- Sun: Full-time (Days)
Could you bring your spark to Healthcare? Here's what you need to know before applying:
Your key responsibilities will include:
- To be polite, professional and friendly at all times with customers, clients and colleagues.
- Providing a warm and informative welcome to Cadent employees and introducing them to the area and its facilities.
- You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner, ensuring guest satisfaction at all times.
- You will be supervising the cleaning team and ensuring high standards of cleaning and processes are followed.
- Detail-oriented and able to forecast what will be needed for the weeks ahead.
- You will demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations.
- Answers questions regarding the site FM services.
- Directly works with all on site teams for consistent service and addressing issues.
- To assist in all additional support services where applicable if correct training has been provided and verified, liaising with customer liaison team.
Our ideal Site Facilities Supervisor will:
- Be passionate about delivering excellent customer service and support services to our clients and customers.
- Act with honesty and integrity.
- Be creative and experimental in order to introduce new ideas to prospective clients.
- Have exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English.
- Have high expectations for quality and an eye for detail.
- Maintain a high standard of personal presentation.
- Have the ability to manage multiple projects and work assignments.
- Be able to accomplish projects with little supervision.
- Take the opportunity to continuously learn and grow.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Domestic Supervisor in Normandy employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Supervisor in Normandy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your interest in being part of our team. Plus, it’s super easy!
We think you need these skills to ace Domestic Supervisor in Normandy
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express yourself and show us what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Facilities Supervisor role. Highlight your customer service skills and any relevant experience that aligns with the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what really matters.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Compass Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Domestic Supervisor. Familiarise yourself with the key tasks mentioned in the job description, like supervising the cleaning team and ensuring high standards of service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle enquiries and ensure guest satisfaction, as this will highlight your suitability for the role.
✨Demonstrate Your Attention to Detail
As a Facilities Supervisor, being detail-oriented is crucial. Think of specific instances where your attention to detail made a difference in your previous roles. Whether it’s forecasting needs or maintaining cleanliness standards, sharing these examples will show that you can meet the high expectations set for this position.
✨Emphasise Your Teamwork and Leadership Skills
This role involves working closely with various teams, so be prepared to discuss your experience in leading and collaborating with others. Highlight any past leadership roles or teamwork experiences that showcase your ability to manage multiple projects and work assignments effectively.