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- Tasks: Lead a team, ensure smooth operations, and deliver exceptional customer service.
- Company: Join Compass Group, a leader in the food service industry.
- Benefits: Enjoy free meals, gym access, travel discounts, and wellness classes.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Previous supervisory experience and a passion for customer service.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 29000 - 29000 £ per year.
Salary: £29000 per annum
Shift hours: Full Time
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Free on-site gym
- Free onsite swimming pool access
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Some key responsibilities will include:
- Ensure takings, transfers, stock count, deliveries and orders are completed daily.
- Monitor till discrepancies and put actions into place to rectify issues.
- Provide hands-on support at busy times of the day.
- Ensure correct labelling of products and that allergen processes are followed.
- Ensure daily cleaning schedules are maintained for front and back of house, and that all areas are safe and presentable.
- Liaise with the kitchen team to ensure correct food production levels.
- Check all equipment is in safe and working order, following process to report any issues or requirements.
- Carry out stock takes as required.
- Ensure all staff on shift are adhering to the correct uniform policy and standards.
- Coach and motivate teams to take pride in the service they are providing.
- Identify on-going training needs to strive for continuous improvement.
- Lead by example in creating a can-do positive working environment.
- Promote a culture of health and safety and ensure all staff are working in a safe way.
- Support the unit manager to achieve the commercials for the unit.
Our ideal supervisor will be:
- Customer service focused.
- Model company values of honesty, respect and fairness.
- Passionate about delivering superior food and service.
- Support all colleagues and win through teamwork.
- Be prepared to assist colleagues in a willing and positive manner, including assisting with other duties and other units.
- All company / client policies and procedures to be adhered to at all times.
- To complete all relevant training sessions, within set timeframes.
Essential:
- Previous experience in a Supervisory role, managing a front line team.
- Ability to work under pressure in a fast paced environment whilst maintaining a positive attitude.
- Microsoft proficient – use of Outlook, Teams and Excel.
Desirable:
- Previous experience in a supervisory role in retail, catering or hospitality setting.
- Exposure to retail vending.
About Us: As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Supervisor - Full Time - Newcastle Upon Tyne employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - Full Time - Newcastle Upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 3
Dress to impress! Make sure your outfit is smart and reflects the company's vibe. First impressions matter, so looking the part can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor - Full Time - Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Supervisor role. Highlight your supervisory experience and any customer service achievements to grab our attention!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for food and service, and how you embody our company values of honesty, respect, and fairness. Let us know why you're the perfect fit!
Show Off Your Team Spirit: We love teamwork! In your application, mention specific examples of how you've supported colleagues or led a team in a busy environment. This will show us you're ready to create that positive working atmosphere we value.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their commitment to customer service and teamwork, as these are key aspects of the Retail Supervisor role. This will help you align your answers with what they’re looking for.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous supervisory experience in detail. Prepare examples of how you've managed a team, handled pressure, and maintained a positive work environment. Highlight any specific achievements that demonstrate your ability to lead effectively.
✨Demonstrate Customer Service Focus
Since the role is heavily customer service-oriented, think of scenarios where you went above and beyond for customers. Share these stories during your interview to show that you embody the company’s values of honesty, respect, and fairness.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.