At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and outstanding customer service.
- Company: Join Compass Group UK&I, a leader in the catering industry with a focus on individuality.
- Benefits: Enjoy competitive pay, career growth opportunities, and exclusive discounts on travel and shopping.
- Other info: Be part of a diverse team that values your unique talents and supports your growth.
- Why this job: Make a real impact in a vibrant environment while advancing your career in retail management.
- Qualifications: Previous experience in retail management and a passion for customer service are essential.
The predicted salary is between 30580 - 30580 £ per year.
We're recruiting an experienced Assistant Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Retail Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Retail Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.
M&S - Assistant Manager - M&S employer: Compass Group
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As an Assistant Retail Manager at M&S, you will enjoy a vibrant work culture that prioritises exceptional customer service and offers extensive career development opportunities, alongside a comprehensive benefits package including healthcare perks, travel discounts, and wellness classes. Join us in a role where your contributions are recognised and rewarded, and be part of a team that celebrates diversity and empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land M&S - Assistant Manager - M&S
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and how they celebrate individuality. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As an Assistant Retail Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your passion for food and service! Bring examples of how you've gone above and beyond in previous roles. Whether it’s a special dish you created or a time you turned a customer’s day around, these stories will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace M&S - Assistant Manager - M&S
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for exceptional customer service and food experiences in your application. We want to see that you genuinely care about what you do and how it impacts our customers.
Highlight Relevant Experience:When detailing your previous roles, focus on your experience managing teams and overseeing operations. We’re looking for someone who can hit the ground running, so make those experiences shine!
Be Organised:Since the role involves managing inventories and budgets, it’s crucial to demonstrate your organisational skills. Use specific examples from your past to show how you’ve successfully managed these aspects before.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with M&S.
How to prepare for a job interview at Compass Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and Compass Group UK&I. Understand their values, mission, and what makes them stand out in the retail and catering industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Retail Manager, you'll be leading a team. Prepare examples of how you've motivated teams in the past or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your management experience.
✨Customer Service is Key
Since exceptional customer service is a big part of the role, think of specific instances where you went above and beyond for customers. Be ready to discuss how you would ensure a positive experience for M&S customers and how you can train your team to do the same.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
