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- Tasks: Lead premium food and beverage service at The O2 Arena for unforgettable guest experiences.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Enjoy healthcare, meals on duty, discounts, and generous leave policies.
- Why this job: Be part of a dynamic team delivering luxury hospitality at world-class events.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
£37,485 per annum + benefits including healthcare, meals on duty, life assurance, and more.
We're looking for a Premium Duty Manager with a passion for luxury hospitality to ensure the smooth delivery of food and beverage within premium bars and lounges at The O2 Arena. Using your expert commercial bar and catering knowledge and proactive outlook, you'll play a key role in providing an exceptional guest experience at world-class live concerts and entertainment events in London.
Who we are
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
Premium Duty Manager - the role
- Always striving for first-class catering product and service for our clients and customers
- Planning and delivering of the food and beverage service within high-end bars and lounges including special events
- Exceeding guest expectations by meeting high operating standards and effective bar team leadership and management
- Managing business needs and performance standards in line with the Core Signatures guidelines, Client Service Level Agreements and KPI's
- Leading operations for special events in collaboration with the sales team
What we're looking for
- A background working in dynamic hospitality environment
- Great interpersonal skills - approachable
- Excellent written and verbal communication skills
- The ability to lead and inspire
- An enthusiastic, open, and motivated mindset
- Previous experience in a Duty Manager/Bar Manager role in a premium/luxury hospitality setting
- Previous experience in Events Management is a bonus!
What you'll get in return
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive entertainment, travel, and shopping discounts
- Employee Assistance Programme
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Meals on duty
- Pension scheme and Life Assurance
- 23 days + bank holidays and additional day off for your birthday and holiday purchase scheme
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Professional subscriptions, on-going training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Premium Duty Manager - The O2 in London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Duty Manager - The O2 in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The O2 or similar venues. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for luxury hospitality shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you handle challenges and lead a team under pressure. This will show you’re the right fit for a dynamic environment.
We think you need these skills to ace Premium Duty Manager - The O2 in London
Some tips for your application 🫡
Show Your Passion: Let your love for luxury hospitality shine through in your application. We want to see how your enthusiasm for providing exceptional guest experiences aligns with our mission at The O2.
Tailor Your CV: Make sure your CV highlights relevant experience in premium or luxury settings. We’re looking for specific examples of how you’ve led teams and exceeded guest expectations in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Premium Duty Manager role. Be sure to mention your interpersonal skills and any events management experience you have!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Compass Group
✨Know Your Venue
Before the interview, do your homework on The O2 Arena. Familiarise yourself with its layout, the types of events held there, and the premium bars and lounges. This knowledge will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
As a Premium Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire and motivate others, as this is crucial for maintaining high service standards.
✨Emphasise Your Hospitality Passion
Express your enthusiasm for luxury hospitality during the interview. Share stories that demonstrate your commitment to exceptional service and how you’ve gone above and beyond to exceed guest expectations in previous roles. This passion is key to fitting into their culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face at The O2 and how you would handle them. Practising these scenarios will help you articulate your thought process clearly during the interview.
