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- Tasks: Be the friendly face of our client’s workplace and manage reception services.
- Company: Join Rapport, an award-winning provider of guest services in London.
- Benefits: Enjoy travel discounts, life assurance, pension scheme, and wellbeing initiatives.
- Why this job: Make a great first impression and grow your career in a supportive environment.
- Qualifications: Proficient in Microsoft Office and skilled in building rapport with diverse stakeholders.
- Other info: Access over 50 training workshops and enjoy a paid volunteering day each year.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Step into a role where first impressions matter and become part of a welcoming, professional team delivering exceptional workplace hospitality in the heart of London. We are looking for a Receptionist/Concierge to join our Rapport team, acting as the friendly and professional face of our client’s workplace.
Contract & Hours
- Type of contract: Full-time, Permanent
- Hours: 40 hours per week, Monday–Friday (shift rota aligned to business needs)
Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards.
Secure Your Future: Benefit from a contributory pension scheme to support your long-term goals.
Access wellbeing initiatives, an Employee Assistance Programme and digital GP services.
Thrive Personally & Professionally: Unlock ongoing learning and development opportunities to grow your career.
Give Back to Community: Take one paid volunteering day each year to support a cause close to your heart.
Key Responsibilities:
- Managing reception and front-of-house services to ensure a seamless arrival experience.
- Maintaining immaculate reception and client-facing areas at all times.
- Building strong working relationships with on-site teams and key stakeholders.
- Adopting a flexible, proactive and adaptable approach to ad-hoc duties as required.
- Be confident building rapport with a wide range of stakeholders, including VIPs.
- Be proficient in Microsoft Office and basic business administration systems.
We are committed to developing our Ambassadors and supporting their career progression through a wide range of professional and personal development opportunities. With access to over 50 training workshops and structured development pathways, we invest in helping you grow.
We are passionate about equality, diversity and inclusion. Through our “Be Yourself at Rapport” programme and Employee Networks, we create safe spaces for connection, collaboration and celebrating individuality.
Rapport is proud to be a Disability Confident Employer, working with external partners to provide meaningful employment opportunities for people with special educational needs and disabilities.
About the Company: Rapport is an award-winning specialist provider of fully managed front- and back-of-house guest services for corporate organisations. Excellence in Diversity & Inclusion – HR in Hospitality Awards.
Office Receptionist in London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Receptionist in London
✨Tip Number 1
Make sure to research the company culture and values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company, so being able to engage confidently with a variety of stakeholders is key. Try role-playing with a friend or family member.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism and aligns with the company's vibe.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Office Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our welcoming team.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that aligns with the job description. Focus on your customer service skills and any previous roles where you’ve built strong relationships, as this is key for us at Rapport.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Office Receptionist role. Be specific about your skills and experiences, and how they relate to delivering exceptional workplace hospitality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Compass Group
✨Know Your Role
Familiarise yourself with the responsibilities of an Office Receptionist. Understand what it means to be the first point of contact and how to create a welcoming atmosphere. This will help you demonstrate your enthusiasm for the role during the interview.
✨Showcase Your People Skills
Since building rapport is key, prepare examples of how you've successfully interacted with diverse individuals in previous roles. Highlight your ability to remain professional and friendly, especially when dealing with VIPs or challenging situations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to manage multiple tasks or handle unexpected challenges, and be ready to discuss how you approached them.
✨Dress the Part
As the face of the company, your appearance matters. Dress professionally and ensure you look polished. This not only shows respect for the interviewers but also reflects your understanding of the workplace environment you'll be part of.