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- Tasks: Lead compliance and quality assurance in a major healthcare contract at Addenbrooke’s Hospital.
- Company: Addenbrooke’s Hospital, a leading healthcare provider focused on quality and safety.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Why this job: Shape healthcare standards and improve patient experiences in a dynamic environment.
- Qualifications: Experience in compliance, quality, or audit roles within regulated organisations.
- Other info: Join a passionate team dedicated to continuous improvement and innovation.
The predicted salary is between 48000 - 72000 £ per year.
We’re looking for a Head of Compliance & Quality Assurance to lead commercial, contractual, quality and health & safety compliance across a major healthcare contract at Addenbrooke’s Hospital. Reporting to the Contract Director, you’ll set standards, manage risk and drive continuous improvement within a complex, regulated environment. Leading a team of 1 Manager and 6 Officers, you’ll oversee audit and monitoring activity, ensure robust compliance with SLAs, KPIs and regulatory requirements, and work closely with operations to improve quality, performance and efficiency. You’ll act as a trusted advisor to stakeholders, support contractual governance and play a key role in maintaining strong client relationships.
Key Responsibilities
- Lead and develop the Quality Control Manager and Officers, embedding a strong culture of quality, safety and continuous improvement.
- Own all quality, health & safety and monitoring activity, ensuring full commercial, contractual and regulatory compliance.
- Provide expert compliance and risk advice, supporting stakeholders with contractual interpretation, SLAs, KPIs and performance frameworks.
- Oversee auditing, monitoring and reporting, including management information, variance analysis and corrective actions.
- Develop and maintain the Quality Plan and monitoring systems to evidence compliance and drive improved outcomes.
- Manage quality, operational and commercial risks, supporting governance, claims management and dispute resolution as required.
- Build strong client and stakeholder relationships, supporting patient experience improvement and service integrity.
- Drive innovation and continuous improvement through benchmarking, service trials and action-led improvement plans.
About You
- Significant experience in a senior compliance, quality or audit role within a complex or regulated organisation.
- Strong commercial and contractual expertise, including SLAs, KPIs.
Head Of Compliance And Quality Assurance in London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Compliance And Quality Assurance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who have experience in compliance and quality assurance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SLAs, KPIs, and regulatory requirements. We want you to be the go-to expert in the room, so practice articulating how you've tackled similar challenges in the past.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight how you've led teams and driven continuous improvement. We love seeing candidates who can inspire others and foster a culture of quality and safety.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in compliance and quality assurance.
We think you need these skills to ace Head Of Compliance And Quality Assurance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Compliance & Quality Assurance role. Highlight your experience in compliance, quality assurance, and any relevant leadership roles. We want to see how your background aligns with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples from your past that demonstrate your ability to lead teams and manage compliance in a regulated environment.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to illustrate how you’ve improved compliance, quality, or safety in previous roles. We love seeing tangible results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your application in!
How to prepare for a job interview at Compass Group
✨Know Your Compliance Stuff
Make sure you brush up on the latest compliance regulations and quality assurance standards relevant to healthcare. Being able to discuss specific examples of how you've navigated complex compliance issues in the past will show that you're not just familiar with the theory, but you can apply it in practice.
✨Showcase Your Leadership Skills
As a Head of Compliance & Quality Assurance, you'll be leading a team. Prepare to share your experiences in managing teams, especially in fostering a culture of quality and safety. Think of specific instances where you’ve successfully led a team through challenges or implemented improvements.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance and quality assurance. Practice articulating your thought process and decision-making skills in these scenarios. This will demonstrate your ability to think critically and act decisively under pressure.
✨Build Rapport with Stakeholders
Since the role involves working closely with various stakeholders, be ready to discuss how you’ve built strong relationships in previous roles. Highlight your communication skills and any strategies you've used to ensure stakeholder engagement and satisfaction.
