General Manager - Halls of Residence in London
General Manager - Halls of Residence

General Manager - Halls of Residence in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead catering and residential operations, enhancing student life with exciting events.
  • Company: Join a bold and innovative team at the University of London.
  • Benefits: Enjoy personal development, healthcare support, and a great wellbeing strategy.
  • Why this job: Shape the student experience and make a real impact in a prestigious environment.
  • Qualifications: Senior management experience in hospitality and strong people management skills.
  • Other info: Dynamic role with opportunities for career growth and recognition.

The predicted salary is between 48000 - 72000 £ per year.

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do—we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.

We are currently recruiting for a General Manager to join our team at University of London.

Location: University of London, Central London - 5 campuses across Bloomsbury area

Are you a dynamic leader with a passion for hospitality, operational excellence, and student experience? We’re seeking a General Manager to oversee our multi-site Halls of Residence at the University of London. In this role, you will lead catering operations, residential services, and student engagement initiatives, ensuring top-quality food, service, and compliance across all sites. You’ll work closely with our executive chef, unit managers, and university partners to drive innovation, efficiency, and a first-class student experience.

What you’ll do:

  • Lead and develop multi-site catering and residential operations.
  • Manage budgets, P&L, procurement, labour, and waste to deliver financial targets.
  • Deliver themed events, pop-ups, and initiatives to enhance student life.
  • Ensure full compliance with food safety, health & safety, and governance standards.
  • Build strong relationships with university stakeholders, driving service excellence and operational alignment.
  • Recruit, coach, and develop high-performing teams.

What we’re looking for:

  • Senior management experience in contract catering, multi-site operations, or hospitality, ability to manage teams of 70+
  • Proven P&L accountability and operational leadership on contracts over £4million+
  • Strong student-focused mindset, with excellent people and stakeholder management skills.

Why join us:

This is your chance to shape the student experience, lead a talented team, and make a tangible impact on service delivery and engagement at a prestigious university.

What’s in it for you?

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers

General Manager - Halls of Residence in London employer: Compass Group

Join our vibrant team at the University of London, where we prioritise a dynamic work culture that fosters creativity and collaboration. As a General Manager, you'll not only lead a passionate team dedicated to enhancing student life through exceptional food and service but also benefit from extensive personal development opportunities, a comprehensive wellbeing strategy, and a supportive environment that values your contributions. With a focus on innovation and operational excellence, this role offers a unique chance to make a meaningful impact in a prestigious setting.
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Contact Detail:

Compass Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Halls of Residence in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality and catering industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers or team members, let your passion for hospitality shine through. Share your ideas on enhancing student experiences and how you can bring innovation to the table.

✨Tip Number 3

Prepare for interviews by researching the company culture and values. Tailor your responses to reflect how your experience aligns with their mission of creating memorable moments for students. We want to see that you’re not just a fit on paper but also in spirit!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our award-winning team at the University of London. Let’s make great things happen together!

We think you need these skills to ace General Manager - Halls of Residence in London

Leadership
Operational Excellence
Budget Management
P&L Accountability
Procurement
Team Management
Food Safety Compliance
Health & Safety Compliance
Stakeholder Management
Event Planning
Student Engagement
Coaching and Development
Relationship Building
Innovation in Catering

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for hospitality and student experience right from the start. Use your cover letter to share why you’re excited about this role and how your values align with ours.

Tailor Your CV: Make sure your CV highlights relevant experience in multi-site operations and contract catering. We want to see how your past roles have prepared you for leading our teams and enhancing student life.

Be Specific: When detailing your achievements, use specific examples that demonstrate your P&L accountability and operational leadership. Numbers speak volumes, so don’t shy away from showcasing your successes!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.

How to prepare for a job interview at Compass Group

✨Know Your Stuff

Before the interview, dive deep into the company’s values and mission. Understand how they approach food and hospitality, especially in a university setting. This will help you align your answers with their ethos and show that you're genuinely interested.

✨Showcase Your Leadership Skills

As a General Manager, you'll be leading a large team. Prepare examples of how you've successfully managed teams in the past, particularly in multi-site operations. Highlight your experience with P&L accountability and how you've driven operational excellence.

✨Engage with Student Experience

Since this role focuses on enhancing student life, think about innovative ideas you could bring to the table. Be ready to discuss how you would engage students through themed events or initiatives that create memorable experiences.

✨Build Relationships

Strong stakeholder management is key. Prepare to talk about how you've built relationships in previous roles, especially with partners or clients. Emphasise your communication skills and how you can foster collaboration between teams and university stakeholders.

General Manager - Halls of Residence in London
Compass Group
Location: London

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