Fine Dining Restaurant Manager Monday - Friday in London

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, giving them the chance to shine and unlock their potential, which fuels our strength and growth.

Are you passionate about food, drink and service? Do you want to be part of an award-winning hospitality team and still make it home for dinner? We are looking for a Fine Dining Restaurant Manager to join our amazing site in London.

Location: SE1 2AF

Salary: £42,000 per annum

Working Pattern: Monday - Friday, 40 hours per week, Restaurant is open from 08:00 - 20:00 but rota can range from 07:00 to 22:00, flexibility required.

Key Responsibilities:

• Create, innovate, organise & control the efficient and effective running of the service whilst inspiring team members.
• Proactively engage customers, ensuring the offer suits their needs and maximises revenue and profitability.
• Inspire a team to meet the EY spirit and offer unique experiences to every customer.
• Oversee the standard and quality of all food & drink; serve as the final quality check for everything delivered to customers.
• Organise and control all aspects of the fine dining Restaurant and private dining operation with strategic planning for growth.
• Ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are always adhered to.
• Ensure food leaving the kitchen is of the highest quality, utilising current trends in cooking techniques and ingredients.
• Build relationships with local Vacherin team members and key EY clients, selling new initiatives to continually innovate.
• Manage cellar and drinks list, including creation and regular updates.
• Establish the restaurant as a destination with House Specials that set it apart from competitors.
• Implement creative ways to increase average spend per head, drive footfall, and build a foundation of regulars.

Infrequent Duties:

• Deputize in the absence of Restaurant manager or Hospitality Manager or other Food Services managers.
• Assist at special duties or functions outside normal working hours.
• Attend courses, training sessions, competitions, trade shows, and competitor reviews as required.
• Relieve and assist in other areas within the unit or other establishments as required.

Preferred Employer:

• Recruit, develop, and train a highly motivated team who put customers first.
• Ensure team members understand their purpose and standards of operation.
• Deliver and arrange regular training sessions, focusing on service, memorable moments, selling, and upskilling.
• Promote ISS as the employer of choice through proactive recruitment and internal progression.
• Maintain accurate personnel files, including working hours, payroll, training, and development records.
• Communicate regularly with the Restaurant team, including monthly safety briefings and pre-service briefings.
• Ensure the team has the right tools for the job, accurate SOPs, and regularly review their kit.
• Show recognition and appreciation through reward schemes.
• Assess training needs and provide cross-training opportunities.
• Champion staff surveys and improved ways of working.
• Collaborate with other business areas to support and talent share.
• Promote health and wellbeing of staff, supportive working conditions, and an open door policy.
• Champion company wellbeing, CSR, and engagement initiatives.
• Create and deliver succession planning.
• Competently and fairly carry out HR processes.

Financial:

• Own the financial performance of your area, ensuring company processes and controls are followed.
• Identify sales growth and cost-saving initiatives.
• Control and manage budgets, including preparation, reporting, and forecasting.
• Work with finance department on invoicing and reporting systems.
• Carry out regular stock checks and financial control procedures.
• Ensure approved suppliers are used at all times.

Health & Safety:

• Lead the team to ensure all company and statutory regulations pertaining to health and food safety are adhered to.
• Ensure timely reporting of all risks and support corrective action plans from site inspections, audits, and risk assessments.
• Ensure all staff have required PPE and equipment is fit for purpose and tested as required.

Our Ideal Candidate Will Have the Following:

• Exceptional leadership skills with core competencies around operational and service excellence.
• Over 5 years' management/ Assistant Management experience in high-end restaurants.
• Awareness of the London food scene and current industry trends.
• Delivery of a la carte approvals, private receptions, wine tastings, afternoon tea, private dining rooms.
• IT literate with excellent written and verbal communication skills.
• Innovative qualities and capable of taking an active lead role within a dynamic team.
• Able to identify and resolve issues to meet and exceed client expectations.

Desirable:

• Experience with financial administration and governance procedures.
• Experience in cellar management and drinks list creation.
• Experience in succession planning and talent development.

What's in it for you?

• Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
• Personal Development and Training opportunities.
• Life assurance scheme.
• Pension scheme.
• Holiday allowance.
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion.
• Eye care.
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance.
• Family friendly support.
• Regular social events and communication with our leaders.
• A holiday purchase scheme.
• Volunteering days.
• Professional subscriptions.
• Recognition schemes and people awards.
• Long service awards.
• Access to some great high street discount vouchers.