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- Tasks: Lead cleaning operations and ensure high standards of cleanliness in a busy environment.
- Company: Join Compass Group, a diverse and inclusive leader in the cleaning industry.
- Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Make a real impact by leading a team and delivering exceptional service.
- Qualifications: Experience in contract management and strong leadership skills required.
- Other info: Embrace diversity and thrive in a dynamic workplace.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Compass Group has an exciting opportunity for an experienced Cleaning Contract Manager to lead the cleaning operations at a site in London. This is a key leadership role where you’ll be responsible for delivering high standards of cleanliness and service in line with client expectations and Compass Group procedures.
The ideal candidate will have strong operational and people management skills, as well as the ability to maintain high standards in a busy, customer-focused environment.
Key Responsibilities
- Ensure high-quality cleaning services are delivered in accordance with the client’s service level agreement and company standards
- Implement and uphold Compass policies, procedures, and health & safety regulations (including COSHH)
- Lead, motivate and manage the cleaning team effectively
- Oversee the cleaning labour, equipment, and resources budget
- Manage third-party suppliers and contractors as required
- Maintain appropriate stock levels of consumables and cleaning supplies
- Handle customer feedback, including complaints and compliments, professionally and promptly
- Monitor and meet key performance indicators (KPIs)
- Keep the team informed and compliant with any updates to company processes and procedures
Ideal Candidate Profile
- Previous experience in a similar contract or facilities management role
- Strong knowledge of Health & Safety legislation, including COSHH
- Excellent people management and leadership skills
- Strong communication skills, both written and verbal
- Good numerical skills and budget management experience
- Proficient with IT systems and digital reporting tools
About Us
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contract Cleaning Manager in London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Cleaning Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Compass Group and their values. Show them you understand their commitment to high standards and how you can contribute to maintaining those in your role as a Cleaning Contract Manager.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed teams or handled customer feedback. This will help you shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Compass Group team.
We think you need these skills to ace Contract Cleaning Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in contract or facilities management, especially any experience with health & safety regulations like COSHH.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Cleaning Contract Manager role. Share specific examples of how you've led teams and maintained high standards in previous positions.
Show Off Your People Skills: Since this role involves managing a team, make sure to emphasise your people management skills. Talk about how you've motivated teams in the past and handled customer feedback effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Compass Group
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and procedures that Compass Group upholds. Be ready to discuss how you’ve implemented similar standards in your previous roles, and think of specific examples where you maintained high cleanliness levels.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams. Think of instances where you motivated your team or handled conflicts effectively. Compass Group values strong leadership, so highlight your ability to manage and inspire others.
✨Understand Health & Safety Regulations
Brush up on your knowledge of health and safety legislation, especially COSHH. Be prepared to explain how you’ve ensured compliance in past roles and how you would implement these regulations at Compass Group.
✨Be Ready for Customer Feedback Scenarios
Think about how you’ve dealt with customer feedback in the past, both positive and negative. Prepare examples that demonstrate your ability to handle complaints professionally and how you turned them into opportunities for improvement.
