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- Tasks: Create unforgettable events at the iconic Churchill War Rooms in London.
- Company: Join a passionate team at Restaurant Associates, part of Compass Group UK&I.
- Benefits: Enjoy competitive salary, performance bonuses, and exclusive discounts on travel and groceries.
- Why this job: Be at the heart of event sales and make a real impact in a vibrant environment.
- Qualifications: 2+ years in sales, excellent communication skills, and a passion for hospitality.
- Other info: Opportunities for career growth and wellness classes to keep you balanced.
The predicted salary is between 28000 - 36000 £ per year.
Location: Churchill War Rooms, London
Salary: Up to £32,000 per annum
Contract: Permanent, Full-Time, Monday to Friday
Working in the heart of Central London at the iconic Churchill War Rooms, creating memorable events for our customers. As a Conference and Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You'll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer's needs are met and their expectations are exceeded, with a focus on increasing corporate business.
Responsibilities
- Undertaking reactive sales activities including responding to voice and email enquiries
- Cross-selling - multi location proposals across 3 iconic London venues
- Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
- Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
- Securing venue show rounds for the BDMs and Event Planners
- Achieving agreed sales targets by driving conversion
- Issuing contracts to customers once bookings are converted
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
- Maintaining accurate, up-to-date reports and information
- Maintaining the compliance benchmarks
- Maintaining relationships with regional agent accounts alongside BDM
- Supporting innovative campaigns for the sales and marketing plan
- Achieving and exceeding agreed sales campaign targets
- Having the opportunity to attend local/national FAM Trips and Showcases
- Responding positively and efficiently to customers, ensuring repeat business is optimised
- Performing ad hoc tasks as directed.
The Ideal Candidate
- Minimum 2 years' experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets.
- Minimum 1 year experience in the London market
- Previous experience of a diary management system
- Multi-site selling experience
- High degree of commercial awareness and to be able to understand links between sales and profit
- Excellent written ability
- Strong communication and organisation skills
- An ability to sell a product/package.
- Enthusiastic and confident
- Ability to deal with a wide range of people
- Excellent attention to detail
- Previous experience within the Hospitality Sector
- Knowledge of Delphi booking system (but not essential)
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Competitive salary depending on experience
- Performance related bonus
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Conference & Events Sales Executive in London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research the Churchill War Rooms and their events. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on LinkedIn. Building relationships can lead to opportunities that aren’t even advertised yet.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with their needs. Confidence is key, so rehearse until you feel like a superstar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Conference & Events Sales Executive in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating memorable events and driving sales. A little personality goes a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality sector and any previous sales roles. We’re looking for someone who can demonstrate their ability to meet and exceed sales targets, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate strong written communication skills, so show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group
✨Know Your Venues
Familiarise yourself with the three iconic venues you'll be working with. Understand their unique features and what makes each one special. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in the conference and events sector. Be ready to share specific examples of how you've achieved sales targets and converted enquiries into bookings. Highlight your proactive approach and any innovative strategies you've used.
✨Master the Art of Communication
Since this role involves a lot of interaction with clients, practice your communication skills. Be clear and concise in your responses, and demonstrate your ability to build relationships. Consider role-playing common interview scenarios with a friend to boost your confidence.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the team dynamics, upcoming events, or how success is measured in this position.
